ARAUCARIA RESIDENCE has a garden, shared lounge, a terrace and bar in Gisenyi. Among the facilities at this property are a shared kitchen and room service, along with free WiFi throughout the property. There is free private parking and the property features paid airport shuttle service. The rooms are fitted with a flat-screen TV with satellite channels, fridge, a kettle, a shower, free toiletries and a desk. All guest rooms have a private bathroom, slippers and bed linen. A buffet, à la carte or continental breakfast can be enjoyed at the property. At the hotel you will find a restaurant serving African, American and French cuisine. Vegetarian and halal options can also be requested. The area is popular for hiking and cycling, in addition, bike hire and car hire are available at this hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.8
Comfort
9.6
Value for money
9.2
Location
9.2
Free WiFi
10
High score for Gisenyi
Select topics to read reviews:

Guests who stayed here loved

  • Chiedozi
    United Kingdom United Kingdom
    Fantastic service. Very attentive staff, great breakfast, beautiful grounds and quiet location.
  • George
    Ireland Ireland
    Tastefully modernised colonial home. Spacious bedroom and bathroom. Large very comfortable bed. Balcony overlooking the beautiful gardens which go down to the lakeside. The area is very quiet and the peaceful garden attracts many birds. The staff...
  • Shelia
    Qatar Qatar
    The staff provided service as if I were in a Four Season Resort, 5 star hotel but more importantly, they were genuinely kind. The view was incredible and the food exceptional.
  • Mario
    Austria Austria
    the best breakfast i had rwanda, lovely and helpful stuff with a warm welcome, beautiful view and silence
  • Sandeep
    India India
    To start with, the property has amazing staff who are very kind and always wiling to make sure that we were comfortable. We were given a welcome drink and vegetable samosas as we didn't want dinner after the long travel. The bedroom was spacious...
  • Gröschl
    Kenya Kenya
    Great staff. Gishlaine and the team was very nice and caring. They all made our stay very memorable.
  • Hans
    Rwanda Rwanda
    The room and amenities were excellent. Breakfast was varied and delicious.
  • Uche
    Nigeria Nigeria
    It felt like a home away from home. The surroundings make you feel at peace and hence it was easy to go back to the basics and connect with my partner. The staff were always on standby to cater to every need. It was truly fantastic. The meals were...
  • Agatha
    South Africa South Africa
    The host was super nice; we were only at Araucaria Residence overnight but enjoyed their hospitality!
  • Marc
    Belgium Belgium
    De professionele maar toch warme ontvangst. Araucaria is eigenlijk geen hotel, maar een huiselijk nest, waar je van rust en comfort kunt genieten. De ligging aan het meer, op ongeveer 200 m van de Congolese grens, is uitmuntend, en de voortuin van...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      African • American • French • Indian • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian

Facilities of ARAUCARIA RESIDENCE
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Cleaning products
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Live music/performance
    Off-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Fireplace
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Express check-in/check-out
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Non-smoking throughout
    • Tile/marble floor
    • Heating
    • Car hire
    • Packed lunches
    • Soundproof rooms
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Lower bathroom sink
    • Toilet with grab rails
    • Wheelchair accessible
    Languages spoken
    • English
    • French
    • Swahili

    House rules
    ARAUCARIA RESIDENCE takes special requests - add in the next step!

    Check-in
    From 14:00 to 20:00
    Check-out
    From 08:00 to 11:30
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

    FAQs about ARAUCARIA RESIDENCE

    • ARAUCARIA RESIDENCE has 1 restaurant:

      • Restaurant #1

    • ARAUCARIA RESIDENCE offers the following activities / services (charges may apply):

      • Cycling
      • Hiking
      • Fishing
      • Canoeing
      • Tour or class about local culture
      • Walking tours
      • Live sport events (broadcast)
      • Live music/performance
      • Aerobics
      • Temporary art galleries
      • Bicycle rental
      • Bike tours

    • Room options at ARAUCARIA RESIDENCE include:

      • Double
      • Single

    • ARAUCARIA RESIDENCE is 0.8 miles from the centre of Gisenyi. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at ARAUCARIA RESIDENCE is from 14:00, and check-out is until 11:30.

    • The prices at ARAUCARIA RESIDENCE may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at ARAUCARIA RESIDENCE can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Halal
      • American
      • Buffet
      • À la carte