Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout. The well-equipped rooms feature air conditioning, flat-screen cable TV with remote control, coffee maker, telephone line with voice mail and the private bathroom provides a hairdryer and magnifying mirrors. Mayaguez Resort & Casino features El Castillo, an à-la-carte restaurant that serves typical local cuisine for breakfast lunch and dinner. There are also a bar and a lounge, La Veranda Terrace, which offers cocktails and nightcaps. A sports bar is also available on site. The resort also has parking facilities for 700 cars, banquet rooms, hot tub, a children’s wading pool, tennis courts and a health and beauty spa with a beauty salon. The property also has an on-site casino. Mayaguez Resort & Casino is 10 minutes’ drive from Puerto Rico’s Zoo, plus Euganio María de Hostos Airport can be reached in a 15-minute drive. Some of the most beautiful beaches and touristic attractions are a short ride from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Parking available on-site

Activities:

Casino

Spa and wellness centre

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
8.1
Facilities
7.4
Cleanliness
7.7
Comfort
7.6
Value for money
6.9
Location
8.4
Free WiFi
6.9
Low score for Mayaguez
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Property surroundings

Restaurants
3 restaurants on site

  • Castillo Restaurant
    • Cuisine
      Caribbean • Local
    • Open for
      Lunch • Dinner
  • Restaurant #2
    • Cuisine
      Caribbean • Local
    • Open for
      Lunch • Dinner
  • La Veranda Terrace
    • Cuisine
      Caribbean • Local

Resort facilities of Mayaguez Resort & Casino

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Facilities for disabled guests
  • 3 restaurants
  • Room service
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
  • Water park
  • Evening entertainment
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs US$6.69 per day.
  • Valet parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Wellness
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Mayaguez Resort & Casino takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. That's about GBP 160. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa Discover American Express Cash Mayaguez Resort & Casino accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

According to the most recent Executive Order the following is required to stay:

-COVID-19 vaccine evidence, must be original. Not photocopy or photo.

-If not vaccinated, it is required:

-Negative COVID-19 test (Only negative test taken 48 hours prior to arrival will be accepted).

-Children 12 years or older require vaccination or negative test performed 48 hours prior to arrival).

-Children from 5 to 11 years old are also required negative test done 48 hours before arrival.

-A damage deposit of USD $50.00 per night will be required upon arrival. It will be done by credit card. It will be returned to you 14 days after check-out. The deposit will be returned in full by credit card once the accommodation has been reviewed.

- Casino is open every day until 2am except Good Friday due to government law.

- The pool bar is subject to change according to season. Please confirm with the front desk at the time of checking for availability.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Mayaguez Resort & Casino

  • Mayaguez Resort & Casino has 3 restaurants:

    • La Veranda Terrace
    • Castillo Restaurant
    • Restaurant #2

  • Check-in at Mayaguez Resort & Casino is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Mayaguez Resort & Casino offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Casino
    • Evening entertainment
    • Water park
    • Spa facilities
    • Live music/performance
    • Swimming Pool
    • Themed dinner nights
    • Live sport events (broadcast)
    • Happy hour
    • Public Bath

  • Yes, Mayaguez Resort & Casino is popular with guests booking family stays.

  • Mayaguez Resort & Casino is 1.5 miles from the centre of Mayaguez. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Mayaguez Resort & Casino include:

    • Double

  • The prices at Mayaguez Resort & Casino may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mayaguez Resort & Casino on this page.