Located 100 metres from Lake Kisajno, the 3-star Hotel Helena is set in a quiet and peaceful area, 1.5 km from the centre of Giżycko and Niegocin Lake. The hotel offers free WiFi and a view of the lake and the marina. The rooms are classically decorated and feature a balcony and a lake or garden view. Each comes with satellite TV and a private bathroom with a shower. Hairdryers can be rented at the reception. Guests are welcome to relax in the hotel’s bar. Free, large, private parking is provided. Hotel Helena is situated 1.8 km from the Boyen Fortress, 19th century Prussian fortifications. Giżycko Train Station is 2.8 km away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Vegetarian, Buffet, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.2
Facilities
8.0
Cleanliness
8.7
Comfort
8.2
Value for money
8.3
Location
8.4
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Filip
    United Kingdom United Kingdom
    This stay literally took me to the times 25 years ago when my school would organise a holiday stay somewhere. The facilities are clean and taken care of but overall the hotel looks like what a brand new mid-tier hotel would look in the late 1990's...
  • John
    United Kingdom United Kingdom
    Large breakfast buffet. Parking on site. There's about a 20 minute brisk walk into town.
  • Mart
    Estonia Estonia
    Easy to find and parking well arranged. Breakfast is fine, rooms clean. Personnel is friendly and helpful.

Hotel surroundings

Facilities of Hotel Helena
Great facilities! Review score, 8

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
  • Lake view
Outdoors
  • Outdoor furniture
  • Balcony
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Billiards
    Additional charge
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    • Board games/puzzles
    Cleaning services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Carbon monoxide detector
    • Adult only
    • Shared lounge/TV area
    • Non-smoking throughout
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Carpeted
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Emergency cord in bathroom
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    • Entire unit located on ground floor
    Wellness
    • Fitness/spa locker rooms
    • Steam room
    • Hammam
      Additional charge
    • Sauna
      Additional charge
    Languages spoken
    • English

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Helena takes special requests - add in the next step!

    Check-in

    From 15:00 to 23:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card Cash Hotel Helena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please contact the property to confirm the arrival time by 18:00 on the arrival day.

    Restaurant is 50 metres from the property.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Helena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hotel Helena

    • The prices at Hotel Helena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Helena is from 15:00, and check-out is until 11:00.

    • Hotel Helena is 1.1 miles from the centre of Giżycko. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hotel Helena can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Buffet
      • Breakfast to go

    • Hotel Helena offers the following activities / services (charges may apply):

      • Sauna
      • Hammam
      • Billiards
      • Games room
      • Steam room
      • Fitness/spa locker rooms

    • Room options at Hotel Helena include:

      • Twin