Hotel H15 Luxury Palace - Destigo Hotels
ul. Św. Jana 15, Old Town, 31-017 Kraków, Poland – Excellent location - show map – Railway access
Hotel H15 Luxury Palace - Destigo Hotels
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Set in Kraków and with St. Florian's Gate reachable within 100 metres, Hotel H15 Luxury Palace - Destigo Hotels offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna. The accommodation provides room service, a 24-hour front desk and organising tours for guests. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Hotel H15 Luxury Palace - Destigo Hotels features some units that feature a balcony, and all rooms come with a kettle. At the accommodation all rooms have bed linen and towels. A buffet breakfast is available every morning at Hotel H15 Luxury Palace - Destigo Hotels. The hotel offers 5-star accommodation with a hot tub. Popular points of interest near Hotel H15 Luxury Palace - Destigo Hotels include Krakow Central Railway Station, Lost Souls Alley and St. Mary's Basilica. John Paul II International Kraków–Balice Airport is 17 km from the property, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Categories:
Guests who stayed here loved
Rachel
United Kingdom“It’s situation to Old Town is perfect…. Everything is walkable!”- Stephen United Kingdom“Well presented, great location , clean . Excellent room .”
- Jo United Kingdom“The location was perfect and allowed us to go back to the hotel during the day as needed. The rooms and bathrooms were beautifully furnished, extremely clean and had everything we needed. We enjoyed the breakfast and found all the staff to be...”
Elaine United Kingdom“Beautiful inside , rooms are clean and comfortable.”
Purushotham United Kingdom“The hotel is in the very city centre and a good tourist location. The breakfast was very great, with welcoming staff and nice variety. Gym and swimming pool are a great addition to the luxury.”
Gemma United Kingdom“This was our 5th stay at this hotel and have booked Again for January service is exceptional and staff are extremely friendly and helpful nothing is ever any trouble”- Romano United Kingdom“Excellent location, very easy to walk all around the old town. Superb breakfast with great variety”
Aimee United Kingdom“Wonderful hotel. Great location. Situated a minute's walk from the Old Town Square. Quiet road. Short walk to huge shopping mall. Luxury hotel. Room on first floor was spacious. Huge bathroom with under floor heating. Great breakfast. Hot items...”
Helen United Kingdom“Fabulous hotel and facilities. Friendly, helpful staff. The room was excellent Spa facilities were exceptional”- KKerry United Kingdom“Great location, friendly staff and excellent facilities. We would definitely recommend.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
Good day My husband and I have abooking to stay at your hotel from 7-10 September. The booking is made undeR GORDON BYRON Can you arrange for us to ..
Of course, we help our guests organize any activity. We have 3 options to organize Auschwitz Birkenau Memorial Museum. A group tour of up to 20 people..Answered on 6 September 2022Dear team! I have some questions: What spa treatments do you have and how much it cost? Do I need to book specific treatments in advance? How much doe..
Dear Guest, We have SPA menu on our web site with all prices listed. We do have a big offer or treatments and you can also book it for 2 at the same ..Answered on 8 January 2024My plane arrives at 23:45 can i check in at 1:00?
Hello, Thank you for you message Reception desk open 24/7, so welcome in any time, Kind regards, H 15 Luxury PalaceAnswered on 14 June 2022Are your bath robes for sale?
Dear Guest, Thank you for the question. Unfortunately, we do not have bath robes for sale right now.Answered on 28 October 2022Hi, I was wondering if I could ask for two twin beds as we are two friends coming for a weekend.
I would like to kindly inform you that we can arrange twin beds. We will try our best to meet your expectations.Answered on 13 February 2023hello is gym open and does it contain bench press machine or barbell bench press setup thanks
Dear Sir or Madam, The gym is open from 7 am to 10 pm. I am pleased to let you know that the gym, among others, have training atlas, bench and dumbb..Answered on 8 July 2022- Still looking?
Hotel surroundings
Restaurants2 restaurants on site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Facilities of Hotel H15 Luxury Palace - Destigo HotelsGreat facilities! Review score, 9.5
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Outdoor furniture
- Garden
- Coffee machine
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Italian
- Polish
- Russian
- Ukrainian
House rulesHotel H15 Luxury Palace - Destigo Hotels takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace - Destigo Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
FAQs about Hotel H15 Luxury Palace - Destigo Hotels
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Guests staying at Hotel H15 Luxury Palace - Destigo Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- Buffet
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Hotel H15 Luxury Palace - Destigo Hotels has 2 restaurants:
- Restauracja Artesse
- Bistro The Hours
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel H15 Luxury Palace - Destigo Hotels on this page.
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Check-in at Hotel H15 Luxury Palace - Destigo Hotels is from 15:00, and check-out is until 12:00.
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Hotel H15 Luxury Palace - Destigo Hotels is 350 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Hotel H15 Luxury Palace - Destigo Hotels include:
- Double
- Suite
- Apartment
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The prices at Hotel H15 Luxury Palace - Destigo Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Hotel H15 Luxury Palace - Destigo Hotels offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Walking tours
- Couples massage
- Fitness/spa locker rooms
- Neck massage
- Bicycle rental
- Fitness
- Bike tours
- Spa/wellness packages
- Tour or class about local culture
- Hand massage
- Temporary art galleries
- Foot massage
- Swimming Pool
- Head massage
- Beauty Services
- Full body massage
- Back massage
- Facial treatments
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/relaxation area
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
