Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station. The 24-hour SkyCity Casino features live entertainment, a theater and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 1076 feet above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here. Each air-conditioned room includes a private bathroom, mini-bar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge. Daily breakfast is available at The Terrace, located with The Grand by SkyCity or a number of other outlets on the SkyCity Precinct. Please check with reception on your arrival to see which option best suits you. Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 king bed
and
1 bunk bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.3
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Kristina
    New Zealand New Zealand
    Comfy bed, coffee available, enough towels, body wash etc. convenient , free parking
  • Nina
    New Zealand New Zealand
    Really nice room! Very comfy and of course a great location.
  • Waina
    New Zealand New Zealand
    The room was fine and comfortable enough. Some suggestions there should be 2 chairs in a double bedroom. The lounger is okay but we found we sat on one chair and on the bed end. Not satisfied with the bathroom. The shower was over the bath which...

Hotel area info

Restaurants
2 Restaurants On Site

  • Andy's Burgers & Bar
    • Cuisine
      Australian • Grill/BBQ
  • Fortuna
    • Cuisine
      Australian • International
    • Open for
      Dinner

Amenities of SkyCity Hotel Auckland
Great facilities! Review score, 8.6

Most popular amenities
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Casino
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs NZD 60 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Fitness center
Languages Spoken
  • English
  • Hindi
  • Korean
  • Filipino
  • Chinese

House rules
SkyCity Hotel Auckland takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about £93. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardEftposUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorization or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

SkyCity Auckland Casino will temporarily close for a five-day period from Monday 9 September to Friday 13 September 2024.

All SkyCity’s hotels, the Sky Tower, East Day Spa, All Blacks Experience, Weta Workshop Unleashed, SkyWalk, SkyJump, restaurants outside of the casino (including Andy’s Burgers & Bar, MASU by Nic Watt, Huami, Metita, Cassia, Federal Delicatessen, Depot, Orbit, The Grill, Fortuna and SkyBar) and the car park remain open. For more details visit: skycityauckland.co.nz/casinoclosure

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SkyCity Hotel Auckland of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about SkyCity Hotel Auckland

  • The prices at SkyCity Hotel Auckland may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at SkyCity Hotel Auckland include:

    • Twin
    • Double

  • Yes, SkyCity Hotel Auckland is popular with guests booking family stays.

  • Check-in at SkyCity Hotel Auckland is from 3:00 PM, and check-out is until 11:00 AM.

  • SkyCity Hotel Auckland is 500 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at SkyCity Hotel Auckland can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • SkyCity Hotel Auckland offers the following activities/services (charges may apply):

    • Fitness center
    • Casino

  • SkyCity Hotel Auckland has 2 restaurants:

    • Fortuna
    • Andy's Burgers & Bar