Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Peaks Restaurant & Bar is open daily, for breakfast, dinner and all-day dining.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.0

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
1 twin bed
and
1 queen bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.6
Cleanliness
8.2
Comfort
8.2
Value for money
7.8
Location
9.0
Free Wifi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Sudeshna
    Canada Canada
    The view from the room was great! It is spacious and heated during cold weather.
  • Raquel
    Australia Australia
    Excellent staff. Helpful and honest. Great location to town.
  • Amy
    New Zealand New Zealand
    Room was comfortable and the breakfast buffet was great. If there early enough you can get parking. But if driving away during the day/ night parking may be an issue

Hotel area info

Restaurants
1 Restaurant On Site

  • Peaks Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Heartland Hotel Queenstown

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
    Services
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    • Tour desk
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    • 24-hour front desk
    • Room service
    Safety & security
    • Smoke alarms
    • Safe
    General
    • Carpeted
    • Elevator
    • Heating
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    Spa
    • Hot tub/Jacuzzi
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English

    House rules
    Heartland Hotel Queenstown takes special requests – add in the next step!

    Check-in
    From 14:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardEftposCash

    The fine print
    Must-know information for guests at this property

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

    Limited Car Parking - all car parking is based on a first-to-secure basis upon arrival. Parking cannot be reserved or guaranteed for any guests.

    FAQs about Heartland Hotel Queenstown

    • Check-in at Heartland Hotel Queenstown is from 2:00 PM, and check-out is until 10:00 AM.

    • The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.

    • Room options at Heartland Hotel Queenstown include:

      • Double
      • Twin
      • Triple
      • Family
      • Studio
      • Twin/Double

    • Heartland Hotel Queenstown offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Skiing

    • Heartland Hotel Queenstown is 1,150 feet from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

    • Heartland Hotel Queenstown has 1 restaurant:

      • Peaks Restaurant & Bar