Quest Highbrook is situated in Highbrook, a business area south of Auckland. The property is 9 minutes’ drive from both Sylvia Park and Botany Village Shopping Centre. It is 12 minutes’ drive from Rainbows End Theme Park. Auckland city centre and Auckland International Airport are 20 minutes’ drive away. All accommodation includes an iPod docking station and a flat-screen TV with over 200 movies on demand. Free WiFi for one device is included. All apartments provide a kitchen or kitchenette with a stove, dishwasher and tea/coffee making facilities. The bathroom includes a hairdryer and free toiletries. The reception desk can provide information on local attractions as well as limousine bookings. A business centre, dry cleaning service and 24-hour on-site management are all available.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
8.7
Free Wifi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Roberta
    New Zealand New Zealand
    It’s clean and tidy. Staff are lovely. It’s the second time I’ve been there. Just as I remember it.
  • Nakita
    Australia Australia
    Very happy just Sunday cleaning should happen, reception girl amazing
  • Chia
    New Zealand New Zealand
    Great quite location, business park. However super handy and close to most place. Suitable for business travels or temp stays. Or those looking for a temp get away. Simple check in and check out.

Area info

Amenities of Quest Highbrook
Great facilities! Review score, 9

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Elevator
Parking
Private parking is available on site (reservation is needed) and costs NZD 20 per day.
  • Parking garage
  • Accessible parking
Internet
Wifi is available in the rooms and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/Marble floor
  • Soundproof
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron
Food & Drink
  • Grocery deliveries
    Additional charge
  • Breakfast in the room
  • Tea/Coffee maker
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Transportation
  • Shuttle service
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
Shops
  • Convenience store on site
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
Languages Spoken
  • Danish
  • English
  • French

House rules

Quest Highbrook takes special requests – add in the next step!

Check-in

From 2:00 PM to 7:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 7:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 300 is required on arrival. That's about USD 184. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
NZD 25 per child, per night
Crib upon request
NZD 10 per child, per night
2 - 11 years
Extra bed upon request
NZD 25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash Debit card Quest Highbrook accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 2:00 PM and 10:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that the Check-Out Hours are following :

Monday to Friday : 7AM - 8PM

Weekends and Public Holidays: 9AM – 5PM

Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card.

Please note that there is a 3.5% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that all rooms offer king-size beds. A limited number of rooms can have the bed split into 2 single beds for an extra charge of AUS 25. This must be arranged at least 24 hours in advance. You can request this in the Special Requests Box at the time of booking, or contact the property using the contact details found on the booking confirmation.

Please note that car parking is limited and you must reserve a space in advance. Please contact the property using the contact details found on the booking confirmation.

Please note that there are no public transport options to the property during weekends. Guests will need to arrive by car or taxi.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Highbrook of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 14:00:00 and 10:00:00.

A damage deposit of NZD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Highbrook

  • Check-in at Quest Highbrook is from 2:00 PM, and check-out is until 10:00 AM.

  • Quest Highbrook is 8.7 miles from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Quest Highbrook (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest Highbrook offers the following activities/services (charges may apply):

    • Yes, Quest Highbrook is popular with guests booking family stays.

    • The prices at Quest Highbrook may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • You can choose from a number of accommodation options at Quest Highbrook (subject to availability) that have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.