Located in the heart of Gisborne's shopping precinct, the Emerald Hotel features 50 spacious rooms, free wifi, a swimming pool, undercover carparking and a fitness centre (currently being renovated). All rooms are air-conditioned, have tea/coffee making facilities, hair-dryers, ironing facilities and some have microwaves. Many rooms also feature private balconies. The two-bedroom apartment on the fourth floor has a full kitchen, a washing machine, a smart TV and a balcony with sweeping views of the city's waterways. An accommodation-only hotel, the Emerald is in walking distance of at least 30 cafes and restaurants offering delicacies to tempt all tastes. And for those who don't want to leave their room, food delivery services are quick and efficient. Guests can enjoy easy access to the waterfront walkway that leads to Tairawhiti's new Kiwa Pools complex. Just across the bridge is Titirangi (Kaiti Hill). Hundred of locals walk the path to the summit daily. It is worth the effort to enjoy the spectacular views of the city and bay across to Young Nick's Head. Couples particularly like the location of the Emerald Hotel. They rated it 8.7 for a two-person trip.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.8
Facilities
7.0
Cleanliness
7.6
Comfort
7.8
Value for money
7.1
Location
8.6
Free WiFi
7.4
Low score for Gisborne
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Hotel surroundings

Facilities of Emerald Hotel

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Electric kettle
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Carpeted
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Outdoor swimming pool
    Free!
    • Open all year
    Wellness
    • Fitness centre
    Languages spoken
    • English

    House rules
    Emerald Hotel takes special requests - add in the next step!

    Check-in
    From 14:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 07:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of NZD 150 is required on arrival. That's about £70. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBEftposCash

    The fine print
    Need-to-know information for guests at this property

    Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child.

    Please note that there is a 2% charge when you pay with a credit card.

    You must show a valid photo ID and credit card upon check-in.

    Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property.

    Please note that this hotel has a strict 'No Party Policy'.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Emerald Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    A damage deposit of NZD 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Emerald Hotel

    • The prices at Emerald Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Emerald Hotel is 0.6 miles from the centre of Gisborne. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Emerald Hotel include:

      • Suite

    • The nearest beach is just 800 yards from Emerald Hotel. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Emerald Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Halal
      • Gluten-free

    • Check-in at Emerald Hotel is from 14:00, and check-out is until 10:00.

    • Emerald Hotel offers the following activities / services (charges may apply):

      • Fitness centre
      • Swimming Pool

    • Yes, Emerald Hotel is popular with guests booking family stays.