Experience a charming stay in the characteristic Hotel New York in Rotterdam. This former head office of the Holland America line offers skyline views and authentic decorations. The hotel rooms are unique in their shape and colours. All rooms have high ceilings and are spacious. There is air conditioning and free Wi-FI available. On the ground floor, you can find the café-restaurant. Eat à la carte, a simple meal or a lovely extensive dinner. Choose whatever you like from morning till evening. There is a second restaurant- and cocktail bar in the souterrain, named NY Basement. For your convenience, you can find a book and gift shop at Hotel New York. When weather is nice, sit outside on the terrace and enjoy the warmth of the sun and the views on the water. From Hotel New York, you can see the Rotterdam skyline, the harbor and the river.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

WestCord Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Rotterdam, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 large double bed
or
2 single beds
2 single beds
or
1 large double bed
1 large double bed
1 extra-large double bed
or
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
9.4
Free WiFi
9.0
High score for Rotterdam
Select topics to read reviews:

Guests who stayed here loved

  • Graham
    United Kingdom United Kingdom
    This hotel is perfect for people looking for historic character combined with modern facilities. The staff were very friendly. Breakfast was great, well worth the cost. I would recommend a water taxi ride. Ideal location for those picking up...
  • Rabindra
    India India
    Location is excellent. The rooms are a great size, bathrooms are a good size. Cleanliness, House Keeping exceptional. The restaurant, was fantastic, Food selection was good, but the food at the Basement (bar below,) was par excellent. Service and...
  • Hg
    Netherlands Netherlands
    The location is excellent, the rooms clean and the staff friendly
  • Michael
    Italy Italy
    Everything! Nostalgic stay with plenty of history and ambiance. Unique and impressive with a great vibe.
  • Robert
    United States United States
    Reatored headquarters of Holland America lines right across the street from the cruise ship check in. Breakfast was great fresh and even eggs and omelets to order. Our bathroom was actually a former freight elevator and it was great.
  • Sharon
    Australia Australia
    Fantastic stay, loved the location for boarding the cruise ship, water taxi access makes it easy and saves time to get around for sightseeing, excellent staff and our room was exceptional with a water view, cool fun place to eat and be!
  • Rick
    Netherlands Netherlands
    Great vintage hotel. Very friendly staff. Bed is awesome.
  • Susan
    Canada Canada
    I had a past connection to the hotel when it was the Holland America Line offices. The hotel went over the top to make our stay one to remember. The Maas Deluxe Room in the front with french balcony overlooked the Maas River, Views were...
  • Jan
    United Kingdom United Kingdom
    This is a stylish hotel and I always stay there when visiting Rotterdam.
  • Jaydee
    United States United States
    Location, Historic Hotel & Amazing Basement Restaurant ‼️ A perfect score of 10 / 10 👌

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, if i reserve a double room for 17 march, can we get dinner or snacks either in room or resto?. wednesdaycan we get food in the evening?

    Yes you can order dinner or snacks with a Qr code. We will bring to you room. The restaurant is at the moment nog open voor diner or drinks. Kind reg..
    Answered on 16 March 2021
  • How far is the hotel from the Celebrity Cruise line terminal in Rotterdam? Approximately how much would a taxi cost to get to the port from the hotel?..

    The Cruise Terminal is across the street. You do not need a taxi for this.
    Answered on 21 February 2023
  • Covid-19:Does the 5 days quarantine is requested when a client is traveling from abroad but is vaccinated ?

    No that is not requested in the hotel! Best regards!
    Answered on 17 March 2021
  • Can you suggest transportation from Amsterdam Airport to your hotel. Our flight arrives 10/11/22 at 4.35 p.m. Reservations with you 10/11-15/22. Wil..

    Dear Sir/Madame, Thank your for this question. When you arrive at the airport of Amsterdam you can take the train to Rotterdam Central Station and th..
    Answered on 28 August 2022
  • What size are your twin beds and can they be pushed together?

    The beds are 150 x 210 and can not be pushed together
    Answered on 23 July 2020
  • We arrive on the Rotterdam VII on April 19, 2023 at 0700. Do you have baggage storage for arriving guests (since your stated check in time is 1500) ..

    Good evening, You can leave your luggage at the reception and we will safely store it. We don't have a shuttle service, but we are located very close..
    Answered on 8 February 2023
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Hotel surroundings

Restaurants
2 restaurants on site

  • Hotel New York
    • Cuisine
      Seafood • Local • International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • NY Basement
    • Cuisine
      International
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Hotel New York
Great facilities! Review score, 8.7

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 35 per day.
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Dutch

House rules
Hotel New York takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 25 per child, per night
3+ years
Extra bed upon request
€ 40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroATM cardCash

The fine print
Need-to-know information for guests at this property

Please note that any extra beds have to be confirmed by the hotel after booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel New York

  • Hotel New York offers the following activities / services (charges may apply):

    • Hotel New York has 2 restaurants:

      • Hotel New York
      • NY Basement

    • Room options at Hotel New York include:

      • Double
      • Twin
      • Twin/Double

    • Check-in at Hotel New York is from 15:00, and check-out is until 11:00.

    • Guests staying at Hotel New York can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Buffet

    • The prices at Hotel New York may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel New York is 1.4 miles from the centre of Rotterdam. All distances are measured in straight lines. Actual travel distances may vary.