JEN Penang Georgetown by Shangri-La
Magazine Road, 10300 George Town, Malaysia – Excellent location - show map
- Kitchen
- City view
- Swimming Pool
- Washing machine
- Free WiFi
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 500 metres to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 600 metres of the property. Penang International Airport is 17.8 km away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club boasts of modern equipment. Other facilities include a salon and business centre. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Parking on site
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- NgiSingapore“Room is clean, bed is comfortable. The hotel staff are friendly, patient and having good service attitude. Location is great with easy access to Komtar Tower and Jalan Penang. Very Convenient for shopping.”
- FatimahMalaysia“The lounge facility which offer light food and family chatting dueing tea Time”
- GaryCanada“The included breakfast was exceptional. The lounge with complimentary food and drinks was excellent. The pool was a welcome respite. Overall the hotel was above expectations”
Hotel surroundings
Restaurants1 restaurant on site
- Cafe Jen
- CuisineMalaysian • Local
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsHalal • Vegetarian
Facilities of JEN Penang Georgetown by Shangri-LaGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Parking on site
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Toilet paper
- Towels
- Bidet
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Alarm clock
- City view
- Landmark view
- View
- Electric kettle
- Socket near the bed
- Clothes rack
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Table tennis
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Indoor play area
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Soundproofing
- Car hire
- Laptop safe
- Packed lunches
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Steam room
- Sun umbrellas
- Sun loungers or beach chairs
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Japanese
- Malay
- Tamil
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash JEN Penang Georgetown by Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Lift access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can drop off their bags at the hotel’s main entrance.
Important Notice :
Hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles. If the hotel parking facility is fully occupied, guests will be offered alternative parking location (vacant parking spaces opposite the hotel or 1st Avenue Mall parking lots). Parking charges will be reimbursed at hotels front desk counter upon check-out.
Hotel JEN Penang is committed to providing its guests and associates with a smoke-free environment from 1 June 2022 onwards.
-Smoking, including vaping and e-cigarettes, is not permitted in the guest rooms or any other areas within the hotel.
-Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in Designated Smoking Areas.
A tourist tax of MYR 10 per room per night is applicable to all foreign guests . This tax is not included in the room rate and is collected at the property upon check-in from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property.
Please inform JEN Penang Georgetown by Shangri-La in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
FAQs about JEN Penang Georgetown by Shangri-La
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Room options at JEN Penang Georgetown by Shangri-La include:
- Double
- Twin
- Apartment
- Family
- Suite
- Quadruple
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The prices at JEN Penang Georgetown by Shangri-La may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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JEN Penang Georgetown by Shangri-La offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Table tennis
- Tour or class about local culture
- Fitness
- Fitness/spa locker rooms
- Steam room
- Swimming Pool
- Spa/wellness packages
- Happy hour
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Guests staying at JEN Penang Georgetown by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).
Breakfast option(s) include:
- Asian
- Buffet
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JEN Penang Georgetown by Shangri-La is 450 yards from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, JEN Penang Georgetown by Shangri-La is popular with guests booking family stays.
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Check-in at JEN Penang Georgetown by Shangri-La is from 15:00, and check-out is until 12:00.
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JEN Penang Georgetown by Shangri-La has 1 restaurant:
- Cafe Jen