JEN Penang Georgetown by Shangri-La
Magazine Road, 10300 George Town, Malaysia – Excellent location – show map
- Kitchen
- City view
- Swimming pool
- Washing machine
- Free WiFi
- Air conditioning
- Private Bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 1969 feet of the property. Penang International Airport is 11 mi away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club features of modern equipment. Other facilities include a salon and business center. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Parking on site
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
Property practices
Categories:
See what guests loved the most:
- DaveUnited States of America“Clean, bright and a helpful staff. Centrally located to many local attractions.”
- FaithSingapore“Cozy and they paid attention to details from the lobby to the room.”
- NaziziMalaysia“The strategic location , nearby the shopping mall, komtar. Walking distance.”
Hotel area info
Restaurants1 Restaurant On Site
- Cafe Jen
- CuisineMalaysian • Local
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal • Vegetarian
Amenities of JEN Penang Georgetown by Shangri-LaGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Parking on site
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
- Toilet paper
- Towels
- Bidet
- Guest bathroom
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- Landmark view
- View
- Electric kettle
- Socket near the bed
- Clothes rack
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Ping-pong
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Indoor play area
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproof
- Car rental
- Laptop safe
- Packed lunches
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Shallow end
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Locker rooms
- Fitness
- Spa/Wellness packages
- Steam room
- Beach umbrellas
- Beach chairs/Loungers
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Japanese
- Malay
- Tamil
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash JEN Penang Georgetown by Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Elevator access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can drop off their bags at the hotel’s main entrance.
Important Notice :
Hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles. If the hotel parking facility is fully occupied, guests will be offered alternative parking location (vacant parking spaces opposite the hotel or 1st Avenue Mall parking lots). Parking charges will be reimbursed at hotels front desk counter upon check-out.
Hotel JEN Penang is committed to providing its guests and associates with a smoke-free environment from 1 June 2022 onwards.
-Smoking, including vaping and e-cigarettes, is not permitted in the guest rooms or any other areas within the hotel.
-Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in Designated Smoking Areas.
A tourist tax of MYR 10 per room per night is applicable to all foreign guests . This tax is not included in the room rate and is collected at the property upon check-in from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property.
Please inform JEN Penang Georgetown by Shangri-La of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
FAQs about JEN Penang Georgetown by Shangri-La
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JEN Penang Georgetown by Shangri-La has 1 restaurant:
- Cafe Jen
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Guests staying at JEN Penang Georgetown by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).
Breakfast option(s) include:
- Asian
- Buffet
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Room options at JEN Penang Georgetown by Shangri-La include:
- Double
- Twin
- Apartment
- Family
- Suite
- Quad
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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JEN Penang Georgetown by Shangri-La offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Ping-pong
- Tour or class about local culture
- Fitness
- Locker rooms
- Steam room
- Swimming pool
- Spa/Wellness packages
- Happy hour
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Check-in at JEN Penang Georgetown by Shangri-La is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, JEN Penang Georgetown by Shangri-La is popular with guests booking family stays.
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The prices at JEN Penang Georgetown by Shangri-La may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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JEN Penang Georgetown by Shangri-La is 1,300 feet from the center of George Town. All distances are measured in straight lines. Actual travel distances may vary.