Heritage Hotel is located in Tawau Town Centre, a 5-minute walk from the commercial and business centre. It offers a 24-hour front desk and free Wi-Fi throughout the hotel. Air-conditioned rooms are fitted with a satellite TV and tea/coffee-making facilities. Select rooms come with a seating area. Luggage storage is provided at the front desk. The hotel offers meeting room facilities. Guests can enjoy a selection of local cuisine in Asian Cuisines and Curry House. Heritage Hotel is a 5-minute drive from Tawau Jetty while Tawau Airport is a 30-minute drive away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.9
Cleanliness
8.0
Comfort
8.1
Value for money
8.2
Location
8.7
Free WiFi
7.1
Select topics to read reviews:

Guests who stayed here loved

  • Raymond
    Malaysia Malaysia
    Decent and comfortable bed. Friendly front office staff. Easy parking behind hotel. Near to restaurants, banks and convenience stores.
  • Nor
    Malaysia Malaysia
    Spacious room and we had good night sleep. Many restaurants around and 7eleven nearby.
  • Parkinson
    United Kingdom United Kingdom
    Nice clean room with big bathroom. People on reception were friendly.

Hotel surroundings

Facilities of Heritage Hotel

Most popular facilities
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules
Heritage Hotel takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
MYR 30 per child, per night
12+ years
Extra bed upon request
MYR 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Heritage Hotel

  • Heritage Hotel is 1.3 miles from the centre of Tawau. All distances are measured in straight lines. Actual travel distances may vary.

  • Heritage Hotel offers the following activities / services (charges may apply):

    • The prices at Heritage Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Heritage Hotel is from 14:00, and check-out is until 12:00.

    • Room options at Heritage Hotel include:

      • Twin
      • Double

    • Yes, Heritage Hotel is popular with guests booking family stays.