Located in Kepala Batas, 13 miles from Sunway Carnival Mall, Bertam Resort, Penang has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi. The property provides room service, a concierge service and organizing tours for guests. At the resort, the rooms come with a desk. The daily breakfast offers buffet, continental or American options. Bertam Resort, Penang offers 5-star accommodations with a sauna and terrace. Guests at the accommodation will be able to enjoy activities in and around Kepala Batas, like cycling. Guests can enjoy playing pool, or take advantage of the business center. Speaking Arabic, Mandarin, German and English at the 24-hour front desk, staff will be happy to provide guests with practical information on the area. Penang Bridge is 19 miles from Bertam Resort, Penang, while Queensbay Mall is 23 miles from the property. The nearest airport is Penang International Airport, 25 miles from the resort.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 queen beds
Bedroom 3:
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.9
Free Wifi
8.4
High score for Kepala Batas
Select topics to read reviews:

See what guests loved the most:

  • Nina
    Malaysia Malaysia
    One If the nicest swimming pools around. The bed was Comfy.
  • Nurul
    Malaysia Malaysia
    The big pool is super nice, comfy bed, and they serve local fruits in your room during check in. The hotel also provide free drinks in the mini bar. Thank you!!
  • Mawarini
    Malaysia Malaysia
    This is our first stay here at the resort. During the checking in process, we got upgraded to a family quadruple room. Totally unexpected yet truly satisfying and comfortable. Great water pressure. Scrumptious foods and yummy beverages. We’ll be...

Area info

Restaurants
1 Restaurant On Site

  • Essaouira
    • Cuisine
      Malaysian • Mediterranean
    • Open for
      Breakfast • Brunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Resort facilities at Bertam Resort,Penang
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Free toiletries
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Aerobics
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Water park
    Additional charge
  • Kids' club
  • Cycling
  • Karaoke
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Invoice provided
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Outdoor play equipment for kids
    • Indoor play area
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Heating
    • Packed lunches
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Hair/Beauty salon
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Accessibility
    • Lowered sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool with view
    • Saltwater pool
    • Swimming pool toys
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas
    • Fenced pool
    Spa
    • Kids' pool
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Makeup services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Public Bath
    • Open-air bath
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • Arabic
    • Mandarin
    • German
    • English
    • Hindi
    • Indonesian
    • Malay
    • Tamil
    • Filipino
    • Chinese

    House rules

    Bertam Resort,Penang takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Bertam Resort,Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Bertam Resort,Penang

    • Bertam Resort,Penang is 2.1 miles from the center of Kepala Batas. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Bertam Resort,Penang include:

      • Twin
      • Double
      • Suite
      • Apartment

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Bertam Resort,Penang has 1 restaurant:

      • Essaouira

    • Check-in at Bertam Resort,Penang is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, Bertam Resort,Penang is popular with guests booking family stays.

    • Bertam Resort,Penang offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Cycling
      • Playground
      • Pool table
      • Game room
      • Karaoke
      • Golf course (within 2 miles)
      • Water park
      • Kids' club
      • Open-air bath
      • Tour or class about local culture
      • Swimming pool
      • Personal trainer
      • Beauty services
      • Bike tours
      • Aerobics
      • Locker rooms
      • Facial treatments
      • Cooking class
      • Public Bath
      • Walking tours
      • Makeup services
      • Themed dinners
      • Manicure
      • Pedicure
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Foot bath
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness
      • Yoga classes
      • Fitness classes

    • Guests staying at Bertam Resort,Penang can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Halal
      • Gluten-free
      • Asian
      • American
      • Buffet
      • Breakfast to go

    • The prices at Bertam Resort,Penang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Bertam Resort,Penang on this page.