Located in Tulum and with Tulum Archeological Site reachable within 5.2 km, Zereno Boutique Hotel provides concierge services, non-smoking rooms, an outdoor swimming pool, free WiFi throughout the property and a garden. This 4-star hotel offers a bar. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Selected rooms are fitted with a kitchen with a fridge, a microwave and a minibar. Guests at Zereno Boutique Hotel can enjoy a continental breakfast. Tulum Bus station is 1.8 km from the accommodation, while Bus station Tulum Ruins is 4.5 km away. The nearest airport is Tulum International, 38 km from Zereno Boutique Hotel, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
7.9
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Liam
    United Kingdom United Kingdom
    The rooms are amazing and the staff were very nice. Breakfast in your room was also a nice touch.
  • Vilyen
    Germany Germany
    We loved the location of the property. It was in an area with nice cafes and restaurants. Fitalicious was great for breakfast. The apartment was spacious and had attractive design. The staff were friendly. The gardens were lush and the property...
  • Tomasz
    Poland Poland
    The breakfast was good, but on the 2nd when I asked for tea instead of coffee, on the 3rd day I have recevied again coffee instead of tea.

Hotel surroundings

Facilities of Zereno Boutique Hotel
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Zereno Boutique Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 78. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover American Express Cash is not accepted Zereno Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Zereno Boutique Hotel

  • Zereno Boutique Hotel is 0.7 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Zereno Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Zereno Boutique Hotel offers the following activities / services (charges may apply):

    • Massage
    • Foot massage
    • Back massage
    • Full body massage
    • Bicycle rental
    • Head massage
    • Neck massage
    • Yoga classes
    • Swimming Pool
    • Couples massage
    • Spa lounge/relaxation area
    • Hand massage

  • The nearest beach is just 0.6 miles from Zereno Boutique Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Zereno Boutique Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental

  • Check-in at Zereno Boutique Hotel is from 15:00, and check-out is until 11:00.

  • Room options at Zereno Boutique Hotel include:

    • Apartment
    • Studio
    • Suite