Winíka Alterra has an outdoor swimming pool, garden, a terrace and restaurant in Palenque. Featuring a bar, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service and a 24-hour front desk for guests. At the hotel, all rooms have a wardrobe, bed linen and a balcony with a garden view. An American breakfast is available every morning at Winíka Alterra. Palenque Ruins is 12 km from the accommodation, while Central Bus Station foreign buses is 5.2 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.8
Location
8.8
Free WiFi
8.6
High score for Palenque
Select topics to read reviews:

Guests who stayed here loved

  • Marta
    Italy Italy
    Very welcoming, cheerful, and helpful hosts. They served us breakfast earlier so we could arrive at the opening of the archaeological site. The father showed us the moon through his telescope: beautiful! The bungalows are basic, with comfortable...
  • Andrea
    Cyprus Cyprus
    Perfect stay in the jungle at a sweet family hotel! Especially the transfer service to the maya ruins and the maya train station was very helpful! And great food as well! Greeting to Helena and her dad 🙃
  • Alexandre
    France France
    Everything was really great! The garden is really beautiful, full of hummingbirds. Abel the owner and Elena, his daughter, took really good care of us, gave good recommendations and organized our visit to Yaxchilan and Bonampak, with an excellent...
  • Luca
    Italy Italy
    We liked everything, the place , the people , as well as service and cordiality. Beautiful complex of cabins among nature
  • Mirjam
    Switzerland Switzerland
    It is embedded into wonderful nature and the staff is very attentive and very friendly!
  • Joel
    United States United States
    Wonderful little hotel with a super helpful and nice staff
  • Tanja
    Germany Germany
    The accommodation and the family who look after it are a golden find. The houses are in the middle of the jungle, you are immersed in nature and everything in the hotel is designed to be in harmony with the environment - even the food is...
  • Jon
    United Kingdom United Kingdom
    Amazing location surrounded by trees with seclusion from the hustle and bustle of life. A great chance to observe wildlife and lovely welcoming staff that where incredibly helpful. We saw humming birds outside our room, saw howler monkeys and...
  • Rebecca
    United Kingdom United Kingdom
    You feel very close to nature staying at Winíka Alterra. The natural swimming pool is fantastic! A family of howler monkeys was staying near the property, which was wonderful to see.
  • Chiara
    United Kingdom United Kingdom
    Beautiful hotel in stunning location in the middle of nature. Nice, modern cabins with private balcony, A/C, and comfortable beds and pillows. Great to go to sleep and wake up with the sounds of nature. We saw an array of birds, big iguanas and...

Hotel surroundings

Restaurants
1 restaurant on site

  • Winíka
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of Winíka Alterra
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Room service
  • Restaurant
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Air conditioning
    • Non-smoking throughout
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Packed lunches
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • Pool with view
    • Swimming pool toys
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    Wellness
    • Full body massage
    • Foot massage
    • Neck massage
    • Back massage
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules
    Winíka Alterra takes special requests - add in the next step!

    Check-in
    From 14:00
    Check-out
    Until 13:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    FAQs about Winíka Alterra

    • The prices at Winíka Alterra may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Winíka Alterra include:

      • Family
      • Double

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Winíka Alterra is 2 miles from the centre of Palenque. All distances are measured in straight lines. Actual travel distances may vary.

    • Winíka Alterra offers the following activities / services (charges may apply):

      • Massage
      • Neck massage
      • Walking tours
      • Full body massage
      • Swimming Pool
      • Foot massage
      • Back massage

    • Winíka Alterra has 1 restaurant:

      • Winíka

    • Check-in at Winíka Alterra is from 14:00, and check-out is until 13:00.

    • Guests staying at Winíka Alterra can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • American