The Royal Sands & Spa hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It offers outdoor pools, a gym, spa and tennis courts. All rooms have free Wi-Fi and a balcony with sea views. Modern, air-conditioned rooms and suites feature a TV and DVD player. The private bathroom comes with a hairdryer. Suites also have a well-equipped kitchen with a fridge, microwave and coffee maker. Pasta, steaks and seafood are served at La Veranda restaurant. Hacienda Sisal restaurant specializes in Mexican cuisine. There is a snack bar and a sports bar. A varied entertainment program is offered and Cancun’s nightlife area is 10 minutes’ drive away. The complex has free parking, and you can hire a car at the tour desk. An airport shuttle service is available for an extra charge. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
2 sofa beds
2 full beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
9.1
Free Wifi
9.3
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • Linhares
    United States of America United States of America
    The resort was very clean and well maintained and the staff was so friendly and knew us by name. The views are amazing and the pool is so big it never feels crowded. We all loved the food and drinks, service was quick! Shout out to Nacho our...
  • Janet
    United States of America United States of America
    We were there the day of hurricane Beryl on July 4th and the hotel and stuff were well prepared, always looking for the safety of the guests, informing us and giving us instructions in case they hat to take us to shelter. Thank God there was no...
  • Ashley
    United States of America United States of America
    This timeless resort has maintained attention to detail over the past two decades that is truly incomparable. As both a child in the 90s, and now bringing my child here myself. Unbelievable trip, as always! Extremely impressed how they continue to...

Area info

Restaurants
3 Restaurants On Site

  • La Veranda
    • Cuisine
      Seafood • Steakhouse • International
  • Hacienda Sisal
    • Cuisine
      Mexican
  • Char Hut
    • Cuisine
      American

Resort facilities at The Royal Sands Resort & Spa
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Microwave
Activities
  • Bicycle rental
  • Beach
  • Tennis equipment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Playground
  • Game room
  • Golf course (within 2 miles)
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    • Babysitting/Child services
    Cleaning Services
    • Laundry
    Safety & security
    • Safe
    General
    • Convenience store on site
    • Air conditioning
    • Car rental
    • Laptop safe
    • Elevator
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Outdoor swimming pool
    • Open all year
    Spa
    • Yoga classes
    • Fitness
    • Full-body massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Body wrap
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish

    House rules
    The Royal Sands Resort & Spa takes special requests – add in the next step!

    Check-in
    From 16:00
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of $300 is required on arrival. That's about £224. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 25
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercard Cash is not accepted

    The fine print
    Must-know information for guests at this property

    All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

    Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

    At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

    Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation..

    The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

    FAQs about The Royal Sands Resort & Spa

    • Check-in at The Royal Sands Resort & Spa is from 4:00 PM, and check-out is until 11:00 AM.

    • The nearest beach is 1,000 feet from The Royal Sands Resort & Spa. All distances are measured in straight lines. Actual travel distances may vary.

    • The Royal Sands Resort & Spa is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Royal Sands Resort & Spa include:

      • Suite
      • Villa
      • Double

    • The Royal Sands Resort & Spa has 3 restaurants:

      • Char Hut
      • La Veranda
      • Hacienda Sisal

    • Yes, there's a hot tub. You can find out more about this and the other facilities at The Royal Sands Resort & Spa on this page.

    • Yes, The Royal Sands Resort & Spa is popular with guests booking family stays.

    • Guests staying at The Royal Sands Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Buffet

    • The Royal Sands Resort & Spa offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Playground
      • Game room
      • Tennis court
      • Golf course (within 2 miles)
      • Kids' club
      • Private beach area
      • Beauty services
      • Bicycle rental
      • Water sports facilities on site
      • Spa/Wellness packages
      • Beach
      • Full-body massage
      • Tennis equipment
      • Neck massage
      • Body treatments
      • Yoga classes
      • Swimming pool
      • Spa lounge/Relaxation area
      • Facial treatments
      • Entertainment staff
      • Body wrap
      • Foot massage
      • Fitness
      • Back massage

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at The Royal Sands Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.