Experience world-class service at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Situated on the beautiful Maya Riviera and within walking distance to the famous Fifth Avenue, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and endless activities and entertainment. Rooms in this resort have garden or ocean views, hot tub, LED TV with satellite channels, complimentary Wi-Fi, plush bathrobes and slippers, BOSE sound system, bathrooms with luxury amenities, a fully-stocked premium mini bar and turndown service. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers guests a variety of activities, adventures and excitement. With nightly live music, daily social entertainments, an on-site library and boutique shops, there is something for everyone. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort features 7 specialty restaurants serving Mexican, Asian, and Mediterranean and International dishes. While at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort guests can learn about wine tasting, receive tennis lessons, plan tours and excursions with the hotel's tour desk, or simply relax and enjoy the beautiful views from private balconies.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Situated in the real heart of Playa del Carmen, this property has an excellent location score of 9.3

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.2
Location
9.3
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Sabrina
    United Kingdom United Kingdom
    There was so much on offer! The staff were really excellent, enjoyed a couple of the fitness classes - the blacklight spinning, the TRX, yoga and trampoline fitness with Rodrigo - all at a great level to be inclusive but still a great workout. The...
  • Lisa
    Australia Australia
    Wow what a place to stay. Huge rooms with spa and big bed. Staff were amazing and always friendly. The pool was alot of fun as well as the nightly activities. The restaurants were good with lots of variety.
  • Cameron
    United Kingdom United Kingdom
    From day one we felt very comfortable and accepted, the staff were amazing and made us feel like royalty, so much to do in the day and every night a new show, really amazing and everyone is just having a great time.
  • Raghida
    Netherlands Netherlands
    Everything about this resort was great , the room , the facilities , the food , but mostly the super friendly staff..
  • Kelly
    United States United States
    Food was very good, loved all the daily activities at the pool.
  • Dunham
    United States United States
    We nearly always stay at all inclusive properties and the food here was better than most. The variety and taste was spot on. Just as important, meal areas were generally free from fauna such as birds, other critters, or insects ,which upset the...
  • Brittany
    United States United States
    Loved the service and staff. The food was pretty good. Loved that there were no children allowed. Loved the access to the beach! Loved loved the foam party.
  • Patricia
    Ireland Ireland
    The hotel lived up to its five-star expectations with incredible food offerings, extensive choices, pleasant staff, diverse entertainment, and spacious rooms.
  • Rakshak
    Canada Canada
    The property is located right in the center of Playa Del Carmen. Once you check in you can visit almost anywhere on foot. The porperty in itself was quite big, its a sea side resort. The room was spacious and was very well maintained. They had...
  • Jill
    United Kingdom United Kingdom
    great location close to all shops bars etc if you want to venture out.

Property surroundings

Restaurants
7 restaurants on site

  • Asiana
    • Cuisine
      Asian
    • Open for
      Dinner
  • Rincon Mexicano
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Kalamata
    • Cuisine
      Mediterranean
    • Open for
      Dinner
  • Maria Petrona
    • Cuisine
      Mexican
  • Chefs Plate
    • Cuisine
      International
  • Spice
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Pelicanos
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner

Resort facilities of Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Private bathroom
  • Toilet
  • Bath
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Entertainment staff
  • Billiards
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Pool bar
Wellness
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

-Please note children under the age of 18 cannot be accommodated at this property.

Please note that for reservations of 5 rooms or more, additional conditions may apply. Please contact the property.

For guests looking to use the hydrotherapy (wet areas) facilities only; at the Spazul will have a charge of USD $19.00 per person per day.

Our Hydrotherapy area includes the following services:Sauna,Steam Bath,Cold Plunge,Jacuzzi,Relaxing Areas and Snacks.

For guests who are buying any spa treatment, the hydrotherapy facilities and area are included in the treatment/spa service. So only for those who want to use only the hydrotherapy will have to pay the USD$19.00 dollars per person.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

FAQs about Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

  • Check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 200 yards from Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on this page.

  • Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Billiards
    • Tennis court
    • Golf course (within 3 km)
    • Evening entertainment
    • Beachfront
    • Aerobics
    • Live music/performance
    • Beach
    • Personal trainer
    • Tennis equipment
    • Themed dinner nights
    • Bingo
    • Live sport events (broadcast)
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is 750 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hilton Playa del Carmen, an All-Inclusive Adult Only Resort has 7 restaurants:

    • Chefs Plate
    • Maria Petrona
    • Pelicanos
    • Spice
    • Kalamata
    • Asiana
    • Rincon Mexicano

  • Room options at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort include:

    • Suite
    • Double

  • Guests staying at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • The prices at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.