Reliable info:
Guests say the description and photos for this property are very accurate.

Located just 6.4 km from Tulum Archeological Site, The Reserve Tulum provides accommodation in Tulum with access to an outdoor swimming pool, a garden, as well as a 24-hour front desk. This property offers access to a terrace, free private parking and free WiFi. The property is non-smoking and is situated 2.9 km from Tulum Bus station. This air-conditioned aparthotel comes with a dining area, a fully equipped kitchenette with a microwave, and a flat-screen TV. Towels and bed linen are provided in the aparthotel. The property offers pool views. The aparthotel has a picnic area where you can spend a day out in the open. Bus station Tulum Ruins is 5.7 km from the aparthotel, while Parque Nacional Tulum is 7.3 km away. The nearest airport is Tulum International Airport, 37 km from The Reserve Tulum.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.1
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.9
Location
7.7
Free WiFi
7.5
Select topics to read reviews:

Guests who stayed here loved

  • Mo
    Mexico Mexico
    The cabanas are really comfortable and private, close to the pool. The kitchen could be a little better equipped, but other than that it was perfect.
  • Claudia
    Switzerland Switzerland
    Beautiful property. We loved our apartment and the pool. Car can be parked in front of the hotel.
  • Ashley
    United States United States
    Nice rooms that appear to be newly built. Good hot shower with pressure. Small kitchenette was nice and the pool was also kept up and nice. Outdoor table/patio. Access is via a door code after hours, we did a fair amount of walking to local...
  • Jon
    United Kingdom United Kingdom
    lovely staff super sweet and helpful organised like clockwork amazing apartment big windows great location will return!
  • Julia
    Chile Chile
    nice pool and nice set up. everything you need for a few days to relax. towels got changed if you asked for it and spare towels for the pool :)
  • Daniela
    United Kingdom United Kingdom
    this property is just perfect! brand new, nicely decorated and very clean rooms. the swimming pool is fab! the staff very nice and helpful! we would definitely stay again!
  • Lapage
    United Kingdom United Kingdom
    great pool amazing beds very friendly staff and close to local shop bars and restaurants
  • Ivan
    Italy Italy
    it’s very relaxing, modern while still attached to the Mexican architectural roots.
  • Ana
    Mexico Mexico
    El alojamiento es muy nuevo, limpio, cuenta con una habitación muy equipada, el precio es muy bueno por el lugar, me volvería a quedar aquí.
  • Marine
    France France
    La piscine, le design du logement, cuisine indépendante, la qualité de la literie.

Quality rating

This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of The Reserve Tulum
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Dining table
    • Stovetop
    • Kitchenware
    • Electric kettle
    • Microwave
    • Refrigerator
    • Kitchenette
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Hairdryer
    • Shower
    Living Area
    • Dining area
    Media & Technology
    • Flat-screen TV
    Room Amenities
    • Clothes rack
    Outdoors
    • Picnic area
    • Outdoor furniture
    • Terrace
    • Garden
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Hot tub/Jacuzzi
    Food & Drink
    • Tea/Coffee maker
    Outdoor & View
    • Pool view
    • View
    Transport
    • Shuttle service
      Additional charge
    Reception services
    • 24-hour front desk
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Non-smoking rooms
    Safety & security
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    Languages spoken
    • English
    • Spanish

    House rules
    The Reserve Tulum takes special requests - add in the next step!

    Check-in
    From 15:00 to 23:00
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 08:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Payments by Booking.com
    Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about The Reserve Tulum

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at The Reserve Tulum is from 15:00, and check-out is until 12:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at The Reserve Tulum on this page.

    • The prices at The Reserve Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The Reserve Tulum is 1.3 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • The Reserve Tulum offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Swimming Pool