Hotel Sur Bacalar has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 4-star hotel offers a concierge service and a tour desk. The property has a 24-hour front desk, airport transportation, room service and free WiFi. At the hotel, the rooms have a closet. Complete with a private bathroom equipped with a bath or shower and free toiletries, all rooms at Hotel Sur Bacalar have a flat-screen TV and air conditioning, and some rooms also feature a terrace. Guests at the accommodation can enjoy an à la carte or an American breakfast. The nearest airport is Chetumal International Airport, 22 miles from Hotel Sur Bacalar.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
Bedroom :
2 queen beds
Living room:
1 sofa bed
Bedroom :
2 king beds
Living room:
1 sofa bed
1 twin bed
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.3
Comfort
8.3
Value for money
7.8
Location
9.1
Free Wifi
7.4
Select topics to read reviews:

See what guests loved the most:

  • Allan
    Nicaragua Nicaragua
    Jungle like entrance was unique. Room was spacious. Great breakfast options at attached restaurant. Pool was clean but cold aka refreshing! Water in lobby appreciated.
  • Jean
    United States of America United States of America
    The hotel was great.its clean and comfy.the staff were helpful in helping me get around . They offered practical suggestions on sightseeing, getting bus ticket and ATM.
  • Christian
    United States of America United States of America
    Quiet, pool was a joy! The included breakfast was very good. Would definitely stay there again!

Hotel area info

Restaurants
1 Restaurant On Site

  • Finisterre
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Hotel Sur Bacalar

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Spa
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
Bedroom
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
    Additional chargeOff-site
  • Themed dinners
    Additional chargeOff-site
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Bar
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Mosquito net
  • Heating
  • Car rental
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Plunge pool
  • Pool/Beach towels
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish
  • Italian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Sur Bacalar takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 10:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MXN 500 is required on arrival. That's about USD 28. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Cash Hotel Sur Bacalar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sur Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Sur Bacalar

  • Guests staying at Hotel Sur Bacalar can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American
    • À la carte

  • Hotel Sur Bacalar has 1 restaurant:

    • Finisterre

  • Hotel Sur Bacalar is 1,300 feet from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Sur Bacalar is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Sur Bacalar include:

    • Quad
    • Double
    • Suite
    • Triple
    • Apartment

  • Hotel Sur Bacalar offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Foot massage
    • Themed dinners
    • Full-body massage
    • Back massage
    • Head massage
    • Live sports events (broadcast)
    • Couples' massage
    • Bicycle rental
    • Hand massage
    • Swimming pool
    • Neck massage

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel Sur Bacalar may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Sur Bacalar is popular with guests booking family stays.