Located in Tulum, 3.9 miles from Tulum Archeological Site, Niwa Tulum has accommodations with an outdoor swimming pool, free private parking and a garden. Each room at the 4-star hotel has pool views, and guests can enjoy access to a hot tub. The hotel also provides free WiFi as well as a paid airport shuttle service. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a fridge, a dishwasher, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Niwa Tulum all rooms have bed linen and towels. You can play table tennis at the accommodation, and bike rental is available. Tulum Bus station is 1.7 miles from Niwa Tulum, while Bus station Tulum Ruins is 3.4 miles from the property. The nearest airport is Tulum International Airport, 23 miles from the hotel.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
8.9
Comfort
9.1
Value for money
9.0
Location
7.7
Select topics to read reviews:

See what guests loved the most:

  • Nagaraj
    United States of America United States of America
    Nice gated property with swimming pool. The staff were very helpful despite the communication difficulties.
  • James
    United States of America United States of America
    Loved the roof top hot tub. Large Apartment and very comfortable bed.
  • Rebecca
    United Kingdom United Kingdom
    Staff were helpful and friendly , accomodation was amazing swimming pool and jacuzzi was great not too busy so we mostly had the pool to ourselves which was nice!

Hotel area info

Amenities of Niwa Tulum
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Daily housekeeping
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • Pool view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Oven
  • Dryer
  • Kitchenware
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Ping-pong
Living Area
  • Dining area
  • Sofa
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV
  • Pay-per-view channels
Food & Drink
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Suit press
  • Fax/Photocopying
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safe
General
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Yoga classes
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Niwa Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 PM to 12:30 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Cash is not accepted Niwa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Niwa Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Niwa Tulum

  • The prices at Niwa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Niwa Tulum offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Ping-pong
    • Neck massage
    • Walking tours
    • Hand massage
    • Public Bath
    • Couples' massage
    • Bicycle rental
    • Yoga classes
    • Swimming pool
    • Foot massage
    • Back massage
    • Full-body massage
    • Head massage

  • Yes, Niwa Tulum is popular with guests booking family stays.

  • Check-in at Niwa Tulum is from 3:00 PM, and check-out is until 12:30 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Niwa Tulum is 1.3 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Niwa Tulum include:

    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Niwa Tulum on this page.