Set in Tulum, 6.3 km from Tulum Archeological Site, Niwa Tulum offers accommodation with an outdoor swimming pool, free private parking and a garden. Each accommodation at the 4-star hotel has pool views, and guests can enjoy access to a hot tub. The hotel also provides free WiFi as well as a paid airport shuttle service. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a fridge, a dishwasher, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Niwa Tulum features some units with city views, and every room is equipped with a balcony. At the accommodation all rooms are fitted with bed linen and towels. You can play table tennis at Niwa Tulum, and bike hire is available. Tulum Bus station is 2.8 km from the hotel, while Bus station Tulum Ruins is 5.6 km from the property. The nearest airport is Tulum International Airport, 37 km from Niwa Tulum.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 bunk beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 bunk beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
8.9
Comfort
9.1
Value for money
9.0
Location
7.7
Select topics to read reviews:

See what guests loved the most:

  • Gerard
    Australia Australia
    Architecturally it was beautiful, not just in photos, but the quality of finishes was the best we saw in Tulum. The garden was beautifully manicured. The facility was secure The staff were friendly and helpful. A truly beautiful stay.
  • Julian
    United Kingdom United Kingdom
    This is a beautiful hotel, the room assigned was HUGE. Lovely and quiet area. Pool is amazing. Have rated based on price paid which was very good.
  • Celine
    France France
    Le chemin d'accès a ete refait, la route est en bon état maintenant Le lieu extérieur est magnifique et l'appartement très confortable, les lits sont grands, accueillant comme un nuage !

Hotel surroundings

Facilities of Niwa Tulum
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Daily housekeeping
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • Pool view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Oven
  • Tumble dryer
  • Kitchenware
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Table tennis
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV
  • Pay-per-view channels
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Trouser press
  • Fax/photocopying
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safety deposit box
General
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Niwa Tulum takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa American Express Cash is not accepted Niwa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Niwa Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Niwa Tulum

  • Niwa Tulum is 1.3 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Niwa Tulum offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Table tennis
    • Neck massage
    • Walking tours
    • Hand massage
    • Public Bath
    • Couples massage
    • Bicycle rental
    • Yoga classes
    • Swimming Pool
    • Foot massage
    • Back massage
    • Full body massage
    • Head massage

  • Check-in at Niwa Tulum is from 15:00, and check-out is until 12:30.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Niwa Tulum on this page.

  • Yes, Niwa Tulum is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Niwa Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Niwa Tulum include:

    • Suite