Get the celebrity treatment with world-class service at Soul Beach Boutique Hotel & Spa

Featuring free WiFi, a restaurant and an outdoor pool, Soul Beach Hotel offers accommodation in Playa del Carmen. The hotel has a year-round outdoor pool and spa centre, and guests can enjoy a meal at the restaurant or a drink at the bar. Every room at this hotel is air conditioned and features a flat-screen TV. Certain units feature a seating area where you can relax. All rooms include a private bathroom. For your comfort, you will find free toiletries and a hairdryer ( subject to availability at Front Desk) You will find a 24-hour front desk at the property. ADO International Bus Station is 1.3 km from Soul Beach Hotel , while Playa del Carmen Maritime Terminal is 1.5 km away. Cozumel International Airport is 20 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.0

Breakfast info

Continental, Vegetarian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.8
Cleanliness
8.3
Comfort
8.4
Value for money
7.9
Location
9.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Aine
    Ireland Ireland
    We had the presidential suite which was lovely and spacious. The location is great as you are just off 5th Ave but it is not noisy within hotel room and you are a short walk away from all main areas in Playa. Staff were friendly and helpful.
  • Charlotte
    United Kingdom United Kingdom
    Beautiful room, very comfy bed with lovely linen, very helpful staff
  • Younes
    Belgium Belgium
    Really in the city center of Playa Del Carmen what made it easy to go to the beach or do some shopping and sightseeing. Also the room was clean and nice.

Hotel surroundings

Facilities of Soul Beach Boutique Hotel & Spa

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bingo
    Additional chargeOff-site
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Soul Beach Boutique Hotel & Spa takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MXN 2000 is required on arrival. That's about GBP 92. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 9 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Soul Beach Boutique Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MXN 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Soul Beach Boutique Hotel & Spa

  • Room options at Soul Beach Boutique Hotel & Spa include:

    • Twin
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Soul Beach Boutique Hotel & Spa on this page.

  • The nearest beach is just 550 yards from Soul Beach Boutique Hotel & Spa. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Soul Beach Boutique Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Soul Beach Boutique Hotel & Spa is from 15:00, and check-out is until 12:00.

  • Soul Beach Boutique Hotel & Spa is 950 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Soul Beach Boutique Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 4.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Soul Beach Boutique Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Snorkelling
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Solarium
    • Evening entertainment
    • Bicycle rental
    • Temporary art galleries
    • Beauty Services
    • Pub crawls
    • Facial treatments
    • Stand-up comedy
    • Waxing services
    • Movie nights
    • Make up services
    • Walking tours
    • Hair treatments
    • Bike tours
    • Manicure
    • Themed dinner nights
    • Pedicure
    • Tour or class about local culture
    • Hair cut
    • Cooking class
    • Hair colouring
    • Live music/performance
    • Hair styling
    • Live sport events (broadcast)
    • Body treatments
    • Aerobics
    • Body scrub
    • Bingo
    • Body wrap
    • Public Bath
    • Light therapy
    • Swimming Pool
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Nightclub/DJ