Hotel Spa Shalam features a bar, garden and terrace in Coatepec. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. Private parking can be arranged at an extra charge. At the hotel every room comes with a wardrobe, a TV and a private bathroom. Capital O Hotel Spa Shalam offers a children's playground. Xalapa is 14 km from the accommodation, while Xico is 11 km away. The nearest airport is El Lencero Airport, 18 km from Capital O Hotel Spa Shalam.

Distance in property description is calculated using © OpenStreetMap

KAO
Hotel chain/brand

Property highlights

Breakfast info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 double bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.3
Location
7.3
Free WiFi
7.7
Low score for Coatepec
Select topics to read reviews:

See what guests loved the most:

  • Araceli
    Mexico Mexico
    Nos encantaron las camas, muy confortables, sabanas y edredones de primera. La habitación muy amplia y bien iluminada. Tienen una buena biblioteca y nos prestaron varios libros durante nuestra estancia.
  • Duarte
    Mexico Mexico
    Jacuzzi muy agradable personal muy eficiente instalaciones muy limpias
  • R
    Rosalba
    Mexico Mexico
    Que tengan libros que prestan para leer en la habitación Que cuentan con plancha y burro de planchar, así podemos tener la ropa con buena presentación.

Hotel surroundings

Facilities of Hotel Spa Shalam
Great facilities! Review score, 8.2

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Room service
  • Family rooms
  • Breakfast
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Activities
  • Children's playground
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • 24-hour front desk
    • Room service
    General
    • Designated smoking area
    • Non-smoking throughout
    • Fan
    • Family rooms
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Spa lounge/relaxation area
    • Spa facilities
    • Hot tub/Jacuzzi
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • Spanish

    House rules

    Hotel Spa Shalam takes special requests - add in the next step!

    Check-in

    From 15:00 to 22:00

    Check-out

    Until 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa American Express Cash Hotel Spa Shalam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Hotel Spa Shalam

    • Hotel Spa Shalam is 1 miles from the centre of Coatepec. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Spa Shalam is from 15:00, and check-out is until 13:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Spa Shalam on this page.

    • Room options at Hotel Spa Shalam include:

      • Suite
      • Double
      • Single
      • Twin

    • Yes, Hotel Spa Shalam is popular with guests booking family stays.

    • Hotel Spa Shalam offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Children's playground
      • Spa facilities
      • Swimming Pool
      • Spa lounge/relaxation area

    • The prices at Hotel Spa Shalam may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Guests staying at Hotel Spa Shalam can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

      Breakfast option(s) include:

      • Continental