Located in Isla Mujeres, a 2-minute walk from Norte Beach, Hotel Masam Isla Mujeres provides air-conditioned rooms and a terrace. The property has a concierge service, and organizing tours for guests. At the hotel, all rooms include a patio. With a private bathroom equipped with a shower and free toiletries, rooms at Hotel Masam Isla Mujeres also offer free WiFi, while selected rooms are equipped with a city view. At the accommodation each room has bed linen and towels. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. El Cocal Beach is a 5-minute walk from Hotel Masam Isla Mujeres, while Isla Mujeres Beach is 0.6 miles away. The nearest airport is Cancún International, 21 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
6.3
Cleanliness
6.9
Comfort
6.7
Value for money
6.8
Location
9.1
Free WiFi
7.9
Low score for Isla Mujeres
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Hotel area info

Amenities of Hotel Masam Isla Mujeres

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
View
  • Inner courtyard view
  • City view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
Room Amenities
  • Clothes rack
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • Airport shuttle
    Additional charge
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules

Hotel Masam Isla Mujeres takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Masam Isla Mujeres accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hotel Masam Isla Mujeres

  • The nearest beach is 1,950 feet from Hotel Masam Isla Mujeres. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Masam Isla Mujeres is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Masam Isla Mujeres offers the following activities/services (charges may apply):

    • Room options at Hotel Masam Isla Mujeres include:

      • Double

    • Hotel Masam Isla Mujeres is 650 feet from the center of Isla Mujeres. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Masam Isla Mujeres may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.