Located in central Puebla de Zaragoza, this hotel is opposite Zócalo Puebla, one block from La Básilica Catedral de Puebla. It features a restaurant, bar and spacious rooms with free Wi-Fi. Decorated with bright, airy spaces and wooden furniture Voco Royalty Puebla Downtown welcomes guests with a daily continental breakfast and a comfortable outdoor terrace looking out toward the city. Voco Royalty Puebla Downtown Restaurant and Bar opens daily, serving an array of international and regional dishes. The bar offers cocktails as well as a vast variety of domestic and imported wines. Rooms at Voco Royalty Puebla Downtown are furnished with a satellite TV and private bathroom. Work can be done at the large desk and each room has a safety deposit box. The windows open to views of the city or lush greenery. (The only rooms with a desk are the Junior Suites. And please note that not all rooms have a city view, some have a view of the inner courtyard and some have no view at all). Zona Histórical de Los Fuertes is 11 minutes from Voco Royalty Puebla Downtown. Club de Golf Las Fuentes is 7.5 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Voco
Hotel chain/brand
Voco

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.8

Breakfast info

American

FREE private parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.5
Location
9.8
Free WiFi
9.4
High score for Puebla
Select topics to read reviews:

See what guests loved the most:

  • Ken
    United Kingdom United Kingdom
    Our last stay here was good, although we had a small room. This time we were given a HUGE room with two double beds. Cannot fault this hotel. It’s a 10 from us😀👍👏
  • Ken
    United Kingdom United Kingdom
    Fabulous location, traditional style, quiet room, good breakfast.
  • Liza
    France France
    Great location, super nice staff always ready to help and make your stay comfortable -even when there could be misunderstandings. Nice facilities. Great restaurant on the top floor/roof top!

Hotel surroundings

Restaurants
2 restaurants on site

  • HOOK BLACK
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • RESTAURANTE ROYALTY
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of voco Royalty Puebla Downtown
Great facilities! Review score, 9

Most popular facilities
  • Free parking
  • Free WiFi
  • Fitness centre
  • 2 restaurants
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Cleaning products
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
    Reception services
    • Invoice provided
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Soundproofing
    • Soundproof rooms
    • Lift
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Fitness
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    voco Royalty Puebla Downtown takes special requests - add in the next step!

    Check-in

    From 16:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Cash is not accepted voco Royalty Puebla Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about voco Royalty Puebla Downtown

    • Guests staying at voco Royalty Puebla Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • American

    • Room options at voco Royalty Puebla Downtown include:

      • Double
      • Quadruple
      • Suite

    • Check-in at voco Royalty Puebla Downtown is from 16:00, and check-out is until 12:00.

    • voco Royalty Puebla Downtown has 2 restaurants:

      • RESTAURANTE ROYALTY
      • HOOK BLACK

    • The prices at voco Royalty Puebla Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • voco Royalty Puebla Downtown offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness

    • voco Royalty Puebla Downtown is 100 yards from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.