Well set in the Centro district of Playa del Carmen, Hotel Colonial Playa del Carmen is located 700 metres from Playacar Beach, 500 metres from ADO International Bus Station and 700 metres from Playa del Carmen Maritime Terminal. With an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 600 metres from Playa del Carmen Beach, and within less than 1 km of the city centre. At the hotel, every room is equipped with a desk. All units in Hotel Colonial Playa del Carmen are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy an American breakfast. Hotel Colonial Playa del Carmen can conveniently provide information at the reception to help guests to get around the area. Church of Guadalupe is 3.1 km from the hotel, while Xel Ha is 47 km away. The nearest airport is Cozumel International, 34 km from Hotel Colonial Playa del Carmen, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.9

Breakfast info

American


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
2 single beds
3 single beds
Bedroom :
2 double beds
Living room:
1 sofa bed
1 double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
8.1
Location
8.9
Free WiFi
6.8
Low score for Playa del Carmen
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Guests who stayed here loved

  • Olatz
    Spain Spain
    La atención de Betza ha sido inceeible, se ha mostrado atenta desde el primer momento y ha hecho un esfuerzo para poder ajustarse en lo máximo a nuestras necesidades.
  • Mauricio
    Mexico Mexico
    I have been in this hotel maybe 5 times because perfect for acommodation in Playa and low cost next time Ill choose again if price is same
  • Andrew
    United Kingdom United Kingdom
    Very close to the beach, room was very big with 2 wardrobes and lots of storage. Pool was a good size and very clean.

Hotel surroundings

Facilities of Hotel Colonial Playa del Carmen

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bath
  • Shower
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Luggage storage
  • Wake-up service
  • Tour desk
  • Airport shuttle
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Languages spoken
  • Spanish

House rules
Hotel Colonial Playa del Carmen takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

Please inform Hotel Colonial Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Colonial Playa del Carmen

  • Guests staying at Hotel Colonial Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • American

  • Room options at Hotel Colonial Playa del Carmen include:

    • Twin
    • Double
    • Suite

  • Hotel Colonial Playa del Carmen offers the following activities / services (charges may apply):

    • Swimming Pool

  • The prices at Hotel Colonial Playa del Carmen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Colonial Playa del Carmen is from 15:00, and check-out is until 12:00.

  • Hotel Colonial Playa del Carmen is 400 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 500 yards from Hotel Colonial Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.