Featuring 3-star accommodation, Hotel Palacio is located in Xalapa, 41 km from Pescados River and 3.5 km from Lake Walking. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Private parking is available on site. At the hotel, every room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Clavijero Botanic Garden is 3.8 km from Hotel Palacio, while Metropolitan Cathedral is 1.9 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.7
Comfort
8.3
Value for money
8.8
Location
9.1
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Brandon
    Mexico Mexico
    La atención al cliente y el área de restaurante era super limpio y bueno
  • Á
    Ángel
    Mexico Mexico
    La ubicación, el precio, la limpieza de la habitación y la tranquilidad de la estancia.
  • Emilia
    Mexico Mexico
    La habitación muy cómoda. Cuenta con ventilador, agua caliente, Internet y televisión. La cama es cómoda y las cobijas también. Por el costo me pareció bastante cómoda.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Hotel Palacio
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Palacio
Great facilities! Review score, 8.4

Most popular facilities
  • Private parking
  • Free WiFi
  • Restaurant
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs MXN 50 per day.
  • Parking garage
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
  • Wake-up service
  • Packed lunches
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
Languages spoken
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Palacio takes special requests - add in the next step!

Check-in

From 14:00 to 21:00

Check-out

From 10:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Palacio accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Palacio

  • Hotel Palacio offers the following activities / services (charges may apply):

    • Room options at Hotel Palacio include:

      • Double
      • Twin/Double
      • Twin

    • Check-in at Hotel Palacio is from 14:00, and check-out is until 13:00.

    • The prices at Hotel Palacio may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Palacio has 1 restaurant:

      • Restaurante Hotel Palacio

    • Yes, Hotel Palacio is popular with guests booking family stays.

    • Hotel Palacio is 0.8 miles from the centre of Xalapa. All distances are measured in straight lines. Actual travel distances may vary.