This hotel offers free shuttle service to and from Tijuana International Airport, which is a 10-minute drive away. Rooms include a safety deposit box. Hotel Palacio Azteca rooms come furnished with a seating area and cable TV. All rooms have air conditioning and ironing facilities. Guests at the Palacio Azteca Hotel can work out in the gym or relax in the outdoor pool. The hotel has a laundry service and a full-service business center including an internet connection and a printer. Dining options at Hotel Palacio Azteca include Ixchel Restaurant and El Agave Bar. The Palacio Azteca is just a few miles from shopping and entertainment options as well as the Tijuana Cultural Center. The United States border is within 5 miles of the hotel.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Great Food: Meals here are highly recommended

Breakfast info

American

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
7.7
Location
8.5
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Hektorine
    United States United States
    Easy access to location. Inexpensive for the location and place.
  • Felix
    Mexico Mexico
    Location, the bathroom, the valet parking, free breakfast.
  • Perez
    Mexico Mexico
    The hotel has nice facilities and it is well located near the CAS.

Hotel surroundings

Restaurants
1 restaurant on site

  • IXCHEL
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Dairy-free

Facilities of Hotel Palacio Azteca

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle (free)
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun umbrellas
Pool 2 - outdoor
    Wellness
    • Fitness
    • Sun loungers or beach chairs
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Palacio Azteca takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MXN 1000 is required on arrival. That's about GBP 47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash Hotel Palacio Azteca accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Palacio Azteca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Hotel Palacio Azteca

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Palacio Azteca has 1 restaurant:

      • IXCHEL

    • Guests staying at Hotel Palacio Azteca can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

      Breakfast option(s) include:

      • American
      • À la carte

    • Hotel Palacio Azteca is 1.1 miles from the centre of Tijuana. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Palacio Azteca include:

      • Double

    • Hotel Palacio Azteca offers the following activities / services (charges may apply):

      • Fitness centre
      • Golf course (within 3 km)
      • Live sport events (broadcast)
      • Happy hour
      • Fitness
      • Live music/performance
      • Swimming Pool

    • The prices at Hotel Palacio Azteca may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Hotel Palacio Azteca is popular with guests booking family stays.

    • Check-in at Hotel Palacio Azteca is from 15:00, and check-out is until 12:00.