Attractively located in the center of Cancún, Pachamaya - Suites, Wellness & Spa, Retreats has free WiFi throughout the property, an outdoor swimming pool and free private parking for guests who drive. Featuring a garden, the 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub and a concierge service. At the hotel, rooms come with a closet. Pachamaya - Suites, Wellness & Spa, Retreats has a sun terrace. Popular points of interest near the accommodation include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. The nearest airport is Cancún International Airport, 11 miles from Pachamaya - Suites, Wellness & Spa, Retreats.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 full bed
and
1 bunk bed
1 bunk bed
and
1 queen bed
2 bunk beds
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.2
Cleanliness
8.6
Comfort
8.7
Value for money
8.1
Location
8.7
Free Wifi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Andrew
    Australia Australia
    The hotel offers wellness classes which was nice. Room was spacious and staff were nice.
  • Sofia
    United Kingdom United Kingdom
    Huge bed, great shower, lots of space, central location. The staff are special, very kind and thoughtful. We got a free yoga class which was great. I really recommend this space for anyone who wants to visit cancun away from the crowds.
  • Prachita
    Canada Canada
    Amazing location, very friendly staff, clean hotel with great amenities. Pool was so relaxing. Less than 5 minutes walking distance to many good restaurants and a convenience store.

Hotel area info

Amenities of Pachamaya - Suites, Wellness & Spa, Retreats
Great facilities! Review score, 8.2

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Garden
  • Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Activities
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Water sports facilities on site
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Ironing service
      Additional charge
    Business Facilities
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Pet bowls
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • Adults only
    • Plunge pool
    • Pool/Beach towels
    • Beach chairs/Loungers
    Spa
    • Fitness classes
    • Yoga classes
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Body scrub
    • Body treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Solarium
    Languages Spoken
    • English
    • Spanish

    House rules

    Pachamaya - Suites, Wellness & Spa, Retreats takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 10:00 PM

    Check-out

    From 11:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Free! Pets are allowed. No extra charges.

    Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash is not accepted Pachamaya - Suites, Wellness & Spa, Retreats accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    This property does not accommodate bachelor(ette) or similar parties.

    FAQs about Pachamaya - Suites, Wellness & Spa, Retreats

    • Pachamaya - Suites, Wellness & Spa, Retreats is 0.8 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Pachamaya - Suites, Wellness & Spa, Retreats can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • À la carte

    • Pachamaya - Suites, Wellness & Spa, Retreats offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Massage
      • Golf course (within 2 miles)
      • Solarium
      • Body scrub
      • Bike tours
      • Head massage
      • Temporary art galleries
      • Foot massage
      • Beauty services
      • Yoga classes
      • Tour or class about local culture
      • Back massage
      • Swimming pool
      • Full-body massage
      • Water sports facilities on site
      • Couples' massage
      • Body treatments
      • Fitness classes
      • Walking tours
      • Spa/Wellness packages
      • Hand massage
      • Neck massage
      • Massage chair

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Pachamaya - Suites, Wellness & Spa, Retreats on this page.

    • The prices at Pachamaya - Suites, Wellness & Spa, Retreats may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Pachamaya - Suites, Wellness & Spa, Retreats include:

      • Suite
      • Quad
      • Triple
      • Bed in Dorm
      • Double

    • Check-in at Pachamaya - Suites, Wellness & Spa, Retreats is from 2:00 PM, and check-out is until 12:00 PM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.