Get the celebrity treatment with world-class service at Pachamaya - Suites, Wellness & Spa, Retreats

Situated in Cancún, 2.6 km from Playa Las Perlas, Pachamaya - Suites, Wellness & Spa, Retreats features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 2.6 km from Puerto Juarez Beach, and within 2.6 km of the city centre. At the hotel, rooms are equipped with a wardrobe. Pachamaya - Suites, Wellness & Spa, Retreats offers an à la carte or American breakfast. The accommodation offers a hot tub. Guests at Pachamaya - Suites, Wellness & Spa, Retreats will be able to enjoy activities in and around Cancún, like cycling. Popular points of interest near the hotel include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. The nearest airport is Cancún International, 18 km from Pachamaya - Suites, Wellness & Spa, Retreats, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 double bed
and
1 bunk bed
1 bunk bed
and
1 large double bed
2 bunk beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.3
Cleanliness
8.5
Comfort
8.8
Value for money
8.2
Location
8.5
Free WiFi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Theoccasionalbackpacker
    United Kingdom United Kingdom
    Lovely place. We only stayed one day but the form beds were amazing. Staff were great and friendly (especially lucero)The pool area is nice, didn't eat but the food looked massive and fresh. Had a massage and it was brilliant. Massive room and...
  • Léo
    France France
    We are traveling for 10 months and this place is one of our favorite ! We slept SO WELL and felt like home 🥰 great attention to details, so cool to be able to practice yoga and poolside very nice. The staff is super nice as well. Highly...
  • Marie
    France France
    Location is really good, close to downtown but also few kilometers from ferry to Isla Mujeres. For us it was much better to stay here than in Cancun hotel where it’s full of bling bling hotel. About the staff… I would like to thanks them as...

Hotel surroundings

Restaurants
1 restaurant on site

  • CHAMANA
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Pachamaya - Suites, Wellness & Spa, Retreats
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Activities
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Ironing service
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Pet bowls
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • Adult only
    • Plunge pool
    • Pool/beach towels
    • Sun loungers or beach chairs
    Wellness
    • Fitness classes
    • Yoga classes
    • Fitness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Solarium
    Languages spoken
    • English
    • Spanish

    House rules
    Pachamaya - Suites, Wellness & Spa, Retreats takes special requests - add in the next step!

    Check-in
    From 14:00 to 22:00
    Check-out
    From 11:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Free!Pets are allowed. No extra charges.
    Groups
    When booking more than 6 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercard Cash is not accepted
    Parties
    Parties/events are not allowed

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    FAQs about Pachamaya - Suites, Wellness & Spa, Retreats

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Pachamaya - Suites, Wellness & Spa, Retreats on this page.

    • Room options at Pachamaya - Suites, Wellness & Spa, Retreats include:

      • Suite
      • Quadruple
      • Triple
      • Bed in Dormitory
      • Double

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Pachamaya - Suites, Wellness & Spa, Retreats has 1 restaurant:

      • CHAMANA

    • Check-in at Pachamaya - Suites, Wellness & Spa, Retreats is from 14:00, and check-out is until 12:00.

    • The prices at Pachamaya - Suites, Wellness & Spa, Retreats may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Pachamaya - Suites, Wellness & Spa, Retreats can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • American
      • À la carte

    • Pachamaya - Suites, Wellness & Spa, Retreats offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Hiking
      • Snorkelling
      • Diving
      • Fishing
      • Windsurfing
      • Golf course (within 3 km)
      • Solarium
      • Beauty Services
      • Walking tours
      • Body treatments
      • Tour or class about local culture
      • Body scrub
      • Water sport facilities on site
      • Spa facilities
      • Swimming Pool
      • Spa lounge/relaxation area
      • Bike tours
      • Spa/wellness packages
      • Temporary art galleries
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Massage chair
      • Fitness
      • Yoga classes
      • Fitness classes

    • Pachamaya - Suites, Wellness & Spa, Retreats is 0.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.