Hotel Maya Turquesa is just steps from the famous Fifth Avenue in central Playa del Carmen and 150 metres from wonderful Caribbean beaches. It offers free WiFi access throughout. All rooms have air conditioning, satellite TV and hot water. Facilities at the Maya Turquesa include an outdoor swimming pool, solarium with view to the island of Cozumel and a hot tub. The Mayan Corner restaurant at the Turquesa Maya Hotel serves a continental breakfast, and traditional Mexican and international cuisine. Guests can also purchase a snack from the hotel's grocery store before going to the beach. Guests can visit one of the area's many dive shops to arrange scuba diving or snorkeling in the Caribbean Sea. The hotel also provides easy access to the restaurants, shops and nightlife of Fifth Avenue.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.9


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
and
1 extra-large double bed
1 large double bed
2 double beds
3 double beds
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Guest reviews

Categories:

Staff
7.8
Facilities
6.6
Cleanliness
7.1
Comfort
7.1
Value for money
7.1
Location
8.9
Free WiFi
6.6
Low score for Playa del Carmen
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1

    No additional info available

Facilities of Hotel Maya Turquesa

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Terrace
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Languages spoken
  • English
  • Spanish
  • Italian
  • Portuguese

House rules
Hotel Maya Turquesa takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$25 is required on arrival. That's about £19. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Maya Turquesa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of US$25 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Maya Turquesa

  • The nearest beach is just 350 yards from Hotel Maya Turquesa. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Maya Turquesa is from 15:00, and check-out is until 12:00.

  • Room options at Hotel Maya Turquesa include:

    • Double
    • Twin
    • Quadruple
    • Studio
    • Family
    • Suite

  • Hotel Maya Turquesa has 1 restaurant:

    • Restaurante #1

  • The prices at Hotel Maya Turquesa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Maya Turquesa offers the following activities / services (charges may apply):

    • Swimming Pool

  • Hotel Maya Turquesa is 150 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.