Situated in a new Cancun commercial district near malls and just 10 minutes drive from main white sand beaches and a blue pristine sea , Hotel Casa Mallorca offers stylish accommodation with free Wifi. Cancun’s Hotel Zone and beaches are just 4 km away. Each room and suite features contemporary décor with views of the street, the park or the hotel courtyard. All rooms are air-conditioned. Free public parking is available nearby, while the Hotel Casa Mallorca 24-hour reception can arrange car rental and airport transfers on request, reserve any tourist activities. You can also book tours to Mayan ruins and cenotes. There are two parks in the surrounding area for jogging or enjoying the afternoon. Various bars, restaurants , gyms, spa, shopping centers, Cancun main cathedral can be found in the streets around Hotel Casa Mallorca. Cancun ADO Bus Station is within a 5-minute driving, while Cancun International Airport is a 25-minute drive away. Public bus stop is a 2 minutes' walk away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.6
Comfort
9.4
Value for money
9.3
Location
8.5
Free WiFi
9.6
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • Vanessa
    Germany Germany
    They were so nice and friendly and the rooms were super clean. We stayed only for one night, but I can really recommend this accomodation... :)
  • West
    United Kingdom United Kingdom
    Brekfast not included in the price, but there is a great coffee shop/cafe on site which has wonderful coffee and great local dishes. Large fridge in room. Lovely outside patio with cute geckos. Location is downtown, so a different experience from...
  • Francis
    Canada Canada
    The friendly staff, the cleanliness of the hotel and rooms, the breakfast in the cafe was excellent too.
  • Martin
    United Kingdom United Kingdom
    Friendly place with great coffee cafe for breakfast.
  • Merissa
    Canada Canada
    Staff was nice. The other visitors were loud and you can hear everything. Location was near restaurants and grocery store but worth the taxi ride to the hotel zone. Too far to take the bus comfortably.
  • Joyce
    Canada Canada
    Great location for my situation , close to stores , restaurant and where my family member was.
  • Blanca
    Spain Spain
    cute place with all amenities, food at the same place was extraordinary!
  • Santhosh
    Germany Germany
    Facilities were on par. Overall the property looks beautiful with lots of plants and quirky little stuff everywhere. It’s well maintained, with clean rooms, great service, friendly staffs. Definitely try their coffee( especially the cold brew).
  • John
    United Kingdom United Kingdom
    My room was well appointed , the host was charming , breakfast was excellent and the Casa was in the authentic Mexican part of Cancun. it was also good value for money
  • Steve
    United Kingdom United Kingdom
    Loverly owners who stayed up very late to welcome us after we had delays arriving. Lovely clean room and very comfortable bed. We had to leave to early the next morning but again the owners were there to welcome us and ensure we had everything we...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How much is a taxi from the airport to the hotel at night?

    Hello! It's around $800 MXN to $1,000MXN
    Answered on 22 October 2019
  • Hi! My flight arrives at 20:00 , is there still an airport shuttle available?

    At the moment shuttle services are just available at the airport. Or the cheapest way to get to the hotel is the ADO service at the airport this bus will drop you at the ADO station in cancun center, then just take a taxi to reach us.
    Answered on 31 December 2022
  • Hello, I might book tomorrow. Can I extend my check-out on Jan 31 to 15:00 and what is the cost? Also is there a small fridge for my drinks?

    Hi there, sorry for the late reply. Just for general information. A late check out cost $500 MXN. Fridge is available just in our junior suites. Kind regards.
    Answered on 31 December 2022
  • My flight does not arrive until 10:45pm, and then I will take a taxi. Is it possible to check in this late? Thank you

    It is posible to have a late check in, as long as you let us know as soon a you realize the booking.
    Answered on 31 December 2022
  • We need early airport shuttle. Flight leaves at 6:40am! Can this be arranged?

    Hello! Yes sure, at what time do you want it?
    Answered on 9 December 2019

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Mexican
    • Open for
      Breakfast

Facilities of Hotel Casa Mallorca
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Restaurant
  • Daily housekeeping
  • Air conditioning
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Free toiletries
Bedroom
  • Wardrobe or closet
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Concierge service
  • Tour desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
General
  • Air conditioning
  • Non-smoking throughout
  • Fan
Languages spoken
  • English
  • Spanish

House rules
Hotel Casa Mallorca takes special requests - add in the next step!

Check-in
From 13:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Hotel Casa Mallorca

  • Check-in at Hotel Casa Mallorca is from 13:00, and check-out is until 12:00.

  • Hotel Casa Mallorca has 1 restaurant:

    • Restaurant #1

  • Hotel Casa Mallorca offers the following activities / services (charges may apply):

    • Hotel Casa Mallorca is 0.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Casa Mallorca may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hotel Casa Mallorca include:

      • Double
      • Suite