Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Cancun All Inclusive offers a bi-level outdoor pool, private white sandy beach and full-service spa. The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service. Guests at Krystal Grand Cancun All Inclusive can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace, Rissotto and Ayami restaurants, plus the Take a Bite is also available at the hotel for casual dining during the day.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.0

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

Golf course (within 3 km)

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 extra-large double bed
1 sofa bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 double bed
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Guest reviews

Categories:

Staff
7.6
Facilities
7.4
Cleanliness
7.7
Comfort
7.9
Value for money
6.8
Location
9.0
Free WiFi
7.8
Low score for Cancún
Select topics to read reviews:

Property surroundings

Restaurants
6 restaurants on site

  • Restaurant O
    • Cuisine
      Mexican • Tex-Mex • Local • International • Latin American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free
  • The Grill
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free
  • Lounge and Terrace
    • Cuisine
      American
    • Open for
      Brunch
    • Ambiance
      Modern
  • Risotto
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Romantic
  • Ayamí
    • Cuisine
      Chinese • Indian • Japanese • Asian
    • Open for
      Dinner
    • Ambiance
      Modern
  • Beach bar and grill
    • Cuisine
      International
    • Open for
      Brunch • Lunch

Resort facilities of Krystal Grand Cancun All Inclusive

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 6 restaurants
  • Spa and wellness centre
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Hairdryer
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Aerobics
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinner nights
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Billiards
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Krystal Grand Cancun All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 12 years
Extra bed upon request
MXN 67 per child, per night
13+ years
Extra bed upon request
MXN 134 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Grand Cancun All Inclusive

  • Krystal Grand Cancun All Inclusive is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 100 yards from Krystal Grand Cancun All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Krystal Grand Cancun All Inclusive include:

    • Double
    • Family
    • Suite
    • Twin/Double

  • Krystal Grand Cancun All Inclusive has 6 restaurants:

    • Restaurant O
    • Lounge and Terrace
    • Risotto
    • The Grill
    • Ayamí
    • Beach bar and grill

  • The prices at Krystal Grand Cancun All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Krystal Grand Cancun All Inclusive is from 15:00, and check-out is until 12:00.

  • Yes, Krystal Grand Cancun All Inclusive is popular with guests booking family stays.

  • Krystal Grand Cancun All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Diving
    • Windsurfing
    • Golf course (within 3 km)
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Spa facilities
    • Aerobics
    • Manicure
    • Themed dinner nights
    • Entertainment staff
    • Swimming Pool
    • Waxing services
    • Water sport facilities on site
    • Spa/wellness packages
    • Live music/performance
    • Hair cut
    • Tour or class about local culture
    • Yoga classes
    • Beach
    • Beauty Services
    • Happy hour
    • Spa lounge/relaxation area
    • Cooking class
    • Pedicure
    • Fitness
    • Make up services
    • Massage chair
    • Body wrap
    • Fitness classes
    • Facial treatments

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Krystal Grand Cancun All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet