Hotel Ambra has an outdoor swimming pool, garden, a shared lounge and terrace in Playa del Carmen. This 3-star hotel offers a 24-hour front desk, a concierge service and free WiFi. The property has a tour desk, and luggage storage for guests. At the hotel, rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Some rooms include a kitchenette with a fridge and a microwave. The rooms at Hotel Ambra have air conditioning and a closet. Playa del Carmen Beach is 1.7 miles from the accommodation, while Playa del Carmen Maritime Terminal is 1.8 miles from the property. The nearest airport is Cozumel International Airport, 20 miles from Hotel Ambra.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.9
Location
8.6
Free Wifi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Alynnette
    United States of America United States of America
    We've been here many times before. The hotel is well kept. Plaza in front with restaurants and shop. Easy to get taxis. Booking has better prices than the hotel itself.
  • Judy
    United States of America United States of America
    Great housekeeping, large room, large bathroom, near to shopping and some restaurants, next door to Oxxo, small-ish but very nice pool. Nice pool deck area (add more plants). Exceptionally nice and helpful staff. Easy and inexpensive taxi ride to...
  • Jean-guillaume
    France France
    Clean and effective, however the price is a bit high considering the facilities. Also you'll be just above the road so if you're a light sleeper request rooms on the other side because the traffic does make a bit of noise ☺️

Hotel area info

Amenities of Hotel Ambra
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge
  • Baggage storage
  • Wake-up service
  • Tour desk
  • Car rental
  • Wake-up service/Alarm clock
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/Marble floor
  • Private entrance
  • Elevator
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules

Hotel Ambra takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:00 PM

Check-out

From 4:00 AM to 12:30 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Ambra accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that checkin out of stipulated time will be available upon rquest. The property can not guarantee the room later the 6:00 PM if the guest doesn't confirm the arrival time earlier.

Please inform Hotel Ambra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Ambra

  • Hotel Ambra is 1.5 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Ambra may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Ambra offers the following activities/services (charges may apply):

    • Public Bath
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Hotel Ambra include:

    • Suite
    • Double

  • Check-in at Hotel Ambra is from 3:00 PM, and check-out is until 12:30 PM.