Iberostar Quetzal
Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico – Excellent location - show map
- Sea view
- Garden
- Swimming Pool
- Free WiFi
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
Experience world-class service at Iberostar Quetzal
Facing the beachfront, Iberostar Quetzal offers 5-star accommodation in Playa del Carmen and has a garden, restaurant and bar. Located around 400 metres from Playacar Beach, the resort with free WiFi is also 3.3 km away from ADO International Bus Station. The resort features an outdoor swimming pool, evening entertainment and a kids' club. At the resort, all rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. Iberostar Quetzal offers some units with sea views, and every room is fitted with a coffee machine. All guest rooms at the accommodation feature air conditioning and a wardrobe. A buffet breakfast is available every morning at Iberostar Quetzal. Speaking German, English, Spanish and French, staff are willing to help at the 24-hour front desk. Playa del Carmen Maritime Terminal is 3.4 km from the resort, while Church of Guadalupe is 8.1 km from the property. The nearest airport is Cozumel International Airport, 32 km from Iberostar Quetzal.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness centre
- Non-smoking rooms
- 6 restaurants
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- ZacAustralia“Great amount of pools and restaurants, staff very friendly and accommodating”
- AnaSpain“We loved the place and how it integrates the hotel within the garden. The buffet was very good and the personnel were also super nice and polite. The beach front was beautiful, and the swimming pool was also spacious. We also took a massage and...”
- GaborHungary“The location, food and all services, the stuff is very kind”
Property surroundings
Restaurants6 restaurants on site
- Restaurante mexicano Uxmal
- CuisineMexican
- Open forLunch • Dinner
- La Gondola
- CuisineItalian
- Open forDinner
- La Hacienda
- CuisineMexican • Steakhouse
- Open forLunch • Dinner
- Restaurante Japones Bonsai
- CuisineJapanese
- Open forDinner
- Restaurante Mare Nostrum
- CuisineMediterranean
- Restaurante Buffet
- CuisineInternational
Resort facilities of Iberostar QuetzalGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness centre
- Non-smoking rooms
- 6 restaurants
- Bar
- Toilet paper
- Towels
- Private bathroom
- Free toiletries
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Beachfront
- Balcony
- Garden
- Coffee machine
- Clothes rack
- Beach
- Evening entertainment
- Kids' club
- Water sport facilities on site
- Snorkelling
- Diving
- Windsurfing
- Tennis court
- Sofa
- Seating Area
- Desk
- Flat-screen TV
- Telephone
- TV
- Breakfast in the room
- Bar
- Minibar
- Electric vehicle charging station
- Daily housekeeping
- Concierge service
- Wake-up service
- Babysitting/child servicesAdditional charge
- Wake up service/Alarm clock
- 24-hour front desk
- Meeting/banquet facilitiesAdditional charge
- Indoor play area
- Smoke alarms
- Key card access
- Safety deposit box
- Air conditioning
- Non-smoking throughout
- Fan
- Family rooms
- Non-smoking rooms
- Shallow end
- Pool/beach towels
- Pool bar
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- German
- English
- Spanish
- French
- Italian
- Portuguese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash Iberostar Quetzal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Your reservation charge will appear on your credit card statement under the name of: Hotelera Playamar, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Payment at the property is not accepted. Unpaid reservations will be cancelled prior to arrival. In case you require an invoice it will be provided by a Visit US based in the US, local invoices are not available.
Environmental Fee of $20.00 Mexican pesos per room, per night will be requested upon check in.
The property does not acept any reservation of 10 rooms or more. All reservations that are 10 or more rooms needs to be quoted as a group with group terms and conditions.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Iberostar Quetzal
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The prices at Iberostar Quetzal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Iberostar Quetzal has 6 restaurants:
- Restaurante Japones Bonsai
- Restaurante Mare Nostrum
- Restaurante mexicano Uxmal
- La Hacienda
- La Gondola
- Restaurante Buffet
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Check-in at Iberostar Quetzal is from 15:00, and check-out is until 12:00.
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Guests staying at Iberostar Quetzal can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Buffet
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Yes, there is a hot tub. You can find out more about this and the other facilities at Iberostar Quetzal on this page.
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Iberostar Quetzal offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Snorkelling
- Diving
- Tennis court
- Windsurfing
- Kids' club
- Evening entertainment
- Beachfront
- Beach
- Steam room
- Fitness
- Fitness/spa locker rooms
- Spa/wellness packages
- Spa facilities
- Spa lounge/relaxation area
- Water sport facilities on site
- Swimming Pool
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Yes, Iberostar Quetzal is popular with guests booking family stays.
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Room options at Iberostar Quetzal include:
- Single
- Double
- Triple
- Quadruple
- Family
- Suite
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Iberostar Quetzal is 2.1 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.