Iberostar Quetzal
Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico – Excellent location - show map
- Sea view
- Garden
- Swimming Pool
- Free WiFi
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
Experience world-class service at Iberostar Quetzal
Facing the beachfront, Iberostar Quetzal offers 5-star accommodation in Playa del Carmen and has a garden, restaurant and bar. The property is set 400 metres from Playacar Beach, 3.3 km from ADO International Bus Station and 3.4 km from Playa del Carmen Maritime Terminal. The resort features an outdoor swimming pool, evening entertainment and a kids' club. Free WiFi is accessible to all guests, while certain rooms also offer a balcony. A buffet breakfast is available every morning at the resort. Speaking German, English, Spanish and French at the 24-hour front desk, staff are always on hand to help. Church of Guadalupe is 8.1 km from Iberostar Quetzal, while Xel Ha is 45 km from the property. The nearest airport is Cozumel International Airport, 32 km from the accommodation.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness centre
- Non-smoking rooms
- 6 restaurants
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- Zac
Australia“Great amount of pools and restaurants, staff very friendly and accommodating” 
Ana
Spain“We loved the place and how it integrates the hotel within the garden. The buffet was very good and the personnel were also super nice and polite. The beach front was beautiful, and the swimming pool was also spacious. We also took a massage and...”- Gabor
Hungary“The location, food and all services, the stuff is very kind”
Property surroundings
Restaurants6 restaurants on site
- Restaurante mexicano Uxmal
- CuisineMexican
- Open forLunch • Dinner
- La Gondola
- CuisineItalian
- Open forDinner
- La Hacienda
- CuisineMexican • Steakhouse
- Open forLunch • Dinner
- Restaurante Japones Bonsai
- CuisineJapanese
- Open forDinner
- Restaurante Mare Nostrum
- CuisineMediterranean
- Restaurante Buffet
- CuisineInternational
Resort facilities of Iberostar QuetzalGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness centre
- Non-smoking rooms
- 6 restaurants
- Bar
- Outdoor furniture
- Beachfront
- Garden
- Beach
- Evening entertainment
- Kids' club
- Water sport facilities on site
- Snorkelling
- Diving
- Windsurfing
- Tennis court
- Breakfast in the room
- Bar
- Electric vehicle charging station
- Daily housekeeping
- Concierge service
- Babysitting/child servicesAdditional charge
- 24-hour front desk
- Meeting/banquet facilitiesAdditional charge
- Indoor play area
- Smoke alarms
- Key card access
- Safety deposit box
- Air conditioning
- Non-smoking throughout
- Family rooms
- Non-smoking rooms
- Shallow end
- Pool/beach towels
- Pool bar
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- German
- English
- Spanish
- French
- Italian
- Portuguese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash
Iberostar Quetzal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Your reservation charge will appear on your credit card statement under the name of: Hotelera Playamar, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Payment at the property is not accepted. Unpaid reservations will be cancelled prior to arrival. In case you require an invoice it will be provided by a Visit US based in the US, local invoices are not available.
Environmental Fee of $20.00 Mexican pesos per room, per night will be requested upon check in.
The property does not acept any reservation of 10 rooms or more. All reservations that are 10 or more rooms needs to be quoted as a group with group terms and conditions.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Iberostar Quetzal
-
The prices at Iberostar Quetzal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Room options at Iberostar Quetzal include:
- Single
- Double
- Triple
- Quadruple
- Family
- Suite
-
Yes, there is a hot tub. You can find out more about this and the other facilities at Iberostar Quetzal on this page.
-
Iberostar Quetzal has 6 restaurants:
- Restaurante Japones Bonsai
- Restaurante Buffet
- Restaurante Mare Nostrum
- La Gondola
- Restaurante mexicano Uxmal
- La Hacienda
-
Guests staying at Iberostar Quetzal can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Buffet
-
Yes, Iberostar Quetzal is popular with guests booking family stays.
-
Iberostar Quetzal is 2.1 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
-
Iberostar Quetzal offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Snorkelling
- Diving
- Tennis court
- Windsurfing
- Kids' club
- Evening entertainment
- Beachfront
- Beach
- Steam room
- Fitness
- Fitness/spa locker rooms
- Spa/wellness packages
- Spa facilities
- Spa lounge/relaxation area
- Water sport facilities on site
- Swimming Pool
-
Check-in at Iberostar Quetzal is from 15:00, and check-out is until 12:00.
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
