Experience world-class service at Iberostar Paraíso del Mar

Iberostar Paraiso del Mar in Playa del Carmen has 5-star accommodation with a private beach area and a fitness centre. Boasting a 24-hour front desk, this property also has a restaurant and an outdoor pool. Each room includes a flat-screen TV with cable channels. At the resort, every room is equipped with a balcony. With a private bathroom, certain rooms at Iberostar Paraiso del Mar also provide guests with a sea view. Guest rooms have a desk. The accommodation offers a continental or buffet breakfast. You can play table tennis and billiards at the 5-star resort. Cancún is 48 km from Iberostar Paraiso del Mar, while Playa del Carmen is 22 km from the property. Cancún International Airport is 37 km away.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Iberostar Hotels & Resorts
Hotel chain/brand
Iberostar Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.3)

Free parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
1 double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 double bed
or
1 extra-large double bed
1 single bed
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 double beds
or
1 single bed
and
1 extra-large double bed
2 single beds
or
1 extra-large double bed
and
1 large double bed
2 double beds
1 double bed
2 double beds
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.8
Facilities
8.1
Cleanliness
8.1
Comfort
8.0
Value for money
7.4
Location
8.3
Free WiFi
6.9
Low score for Puerto Morelos
Select topics to read reviews:

Property surroundings

Restaurants
7 restaurants on site

  • La Hacienda
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Hashiru
    • Cuisine
      Japanese
    • Open for
      Dinner
  • La Dorada
    • Cuisine
      Mediterranean
    • Open for
      Dinner
  • El Rodizio
    • Cuisine
      Brazilian
    • Open for
      Dinner
  • El Puerto
    • Cuisine
      Steakhouse
    • Open for
      Dinner
  • Don Alfredo
    • Cuisine
      Italian
    • Open for
      Dinner
  • El Colonial
    • Open for
      Dinner

Resort facilities of Iberostar Paraíso del Mar
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Archery
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Bike tours
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Darts
  • Table tennis
  • Billiards
  • Children's playground
  • Casino
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
Outdoor swimming pool
Free!
  • Sun loungers or beach chairs
Wellness
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Iberostar Paraíso del Mar takes special requests - add in the next step!

Check-in
From 15:00

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.


No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 10 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Your reservation charge will appear on your credit card statement under the name of: Hotelera Playa Paraíso, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival.

In case you require an invoice it will be provided by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.

Environmental Fee of MXN32.57 Mexican pesos per room, per night will be requested upon check-in.

The type of bed selected is subject to availability at the hotel.

The property does not accept reservations of 10 rooms or more. Bookings of 10 rooms or more are considered group and different policies apply.

All special requests are subject to availability and may incur additional costs.

It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

FAQs about Iberostar Paraíso del Mar

  • The prices at Iberostar Paraíso del Mar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Iberostar Paraíso del Mar offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Children's playground
    • Billiards
    • Table tennis
    • Tennis court
    • Casino
    • Darts
    • Golf course (within 3 km)
    • Solarium
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Beach
    • Bike tours
    • Tennis equipment
    • Water sport facilities on site
    • Swimming Pool
    • Live music/performance
    • Beauty Services
    • Archery
    • Facial treatments
    • Themed dinner nights
    • Waxing services
    • Live sport events (broadcast)
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Iberostar Paraíso del Mar has 7 restaurants:

    • Don Alfredo
    • El Rodizio
    • La Dorada
    • El Colonial
    • Hashiru
    • La Hacienda
    • El Puerto

  • Yes, Iberostar Paraíso del Mar is popular with guests booking family stays.

  • Check-in at Iberostar Paraíso del Mar is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Iberostar Paraíso del Mar on this page.

  • Room options at Iberostar Paraíso del Mar include:

    • Single
    • Double
    • Triple
    • Family

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Iberostar Paraíso del Mar is 7.5 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.