Experience world-class service at Iberostar Waves Paraíso Beach

Set in Playa del Carmen, Iberostar Waves Paraíso Beach features a private beach area. Featuring a tennis court, the 5-star resort has air-conditioned rooms with a private bathroom. The resort offers a Mexican restaurant as well as free WiFi. Guest rooms in the resort are fitted with a flat-screen TV. Iberostar Waves Paraíso Beach provides certain units with sea views, and the rooms are fitted with a coffee machine. All rooms have a desk. Breakfast is available daily, and includes continental, buffet and American options. Guests can make use of the hot tub. You can play table tennis and billiards at the accommodation. Staff at the reception can help guests with any questions that they might have. Cancún is 49 km from Iberostar Paraiso Beach, while Playa del Carmen is 23 km from the property. The nearest airport is Cancún International Airport, 38 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Iberostar Hotels & Resorts
Hotel chain/brand
Iberostar Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.8)

Free parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
2 large double beds
2 large double beds
2 double beds
2 double beds
2 large double beds
2 large double beds
2 large double beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
8.8
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Dumitru
    Belgium Belgium
    A satisfactory quality-price ratio, diversified food, a good cleaning service. A gorgeous beach, huge pools and lots of wildlife, the location is gorgeous.
  • Rona
    United States United States
    The resort is huge and beautiful. One can easily find quiet areas on the pool or beach to read a book, or action filled spots with music and activities. The rooms are spacious and clean. There is a great variety of food and drinks, and many...
  • Courtney
    Canada Canada
    The resort was a gated community that was safe to walk around everywhere
  • Matteo
    Italy Italy
    It’s not the best room where I have been in my life but it was cozy. The rest is excellent!
  • Alexandra
    Luxembourg Luxembourg
    The hotel is part of a resort complex of several other hotels. Flora and Fauna are nice and you can meet different types of animals. Service and food are good and there are plenty of activities to do everyday. We had a great time and recommend it 🙂☀️🌴
  • Jurrien
    Netherlands Netherlands
    beautiful hotel with friendly staff. pool area and beach were so nice. there was space for everyone so it never felt crowded. room was comfortable and spacious(however they should replace beds as those ones were used and felt a bit uncomfortable)....
  • Mary
    United States United States
    Breakfast buffet was perfect - open until late morning allowed time for a good workout in the great gym. Lots of choices which made it easy to have a different, healthy, and fresh breakfast every morning. Coffee was superb with the double pour...
  • James
    Canada Canada
    I had one of the rooms with the beach view - definitely worth it! The food offered as part of the all-inclusive package was great! Lots of options. No doubt that I will come back.
  • Jacques
    France France
    The garden is beautiful, a large jungle with many plants and flowers, birds , coatis, etc... The food is good.
  • Jacques
    France France
    The garden is really great, with flowers eveywhere and animals. The food is not so bad The music is not so loud. The beach may be very nice when there is no wind The rooms are resonnably confortable. Everything works It is nice for children

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Does the resort have a lazy river pool and can you snorkel from the beach?

    Paraíso Beach does not include Lazy river pool
    Answered on 6 March 2024

Property surroundings

Restaurants
7 restaurants on site

  • La Hacienda
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Hashiru
    • Cuisine
      Japanese
    • Open for
      Dinner
  • La Dorada
    • Cuisine
      Mediterranean
    • Open for
      Dinner
  • El Rodizio
    • Cuisine
      Brazilian
    • Open for
      Dinner
  • El Puerto
    • Cuisine
      Steakhouse
    • Open for
      Dinner
  • Don Alfredo
    • Cuisine
      Italian
    • Open for
      Dinner
  • El Colonial
    • Open for
      Dinner

Resort facilities of Iberostar Waves Paraíso Beach
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Garden
Activities
  • Beach
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Diving
    Additional charge
  • Table tennis
  • Billiards
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Lockers
    • Concierge service
    • ATM/cash machine on site
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    Business facilities
    • Business centre
    • Meeting/banquet facilities
    Safety & security
    • Smoke alarms
    • Key card access
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Lift
    • Fan
    • Family rooms
    • Barber/beauty shop
    • Non-smoking rooms
    • Wake up service/Alarm clock
    2 swimming pools
    Pool 1 - outdoorFree!
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs
    Pool 2 - outdoor (kids)Free!
    • Suitable for kids
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness
    • Full body massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules
    Iberostar Waves Paraíso Beach takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 10 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V.

    For more information about the charge for this reservation, please contact the hotel.

    The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation.

    The same credit card and government-issued ID must be presented upon check-in.

    Payments are not accepted at the hotel.

    Reservations that have not been paid for will be canceled before arrival.

    If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.

    An environmental fee of 32.57 MXN per night per room must be paid upon check-in.

    The type of bed selected is subject to availability at the hotel.

    The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.

    Guests are required to show a valid ID and credit card upon check-in at the hotel.

    All special requests are subject to availability and may incur additional costs.

    It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.

    Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

    Children policy:

    From 0 - 2.99 years: Baby

    From 3 - 12.99 years: Child paying child rate

    From 13 years old: Adult Rate

    Child Rates are available in the hotel reservations department.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Iberostar Waves Paraíso Beach

    • Yes, Iberostar Waves Paraíso Beach is popular with guests booking family stays.

    • Iberostar Waves Paraíso Beach is 8.1 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • Iberostar Waves Paraíso Beach has 7 restaurants:

      • El Rodizio
      • Don Alfredo
      • Hashiru
      • El Puerto
      • La Dorada
      • El Colonial
      • La Hacienda

    • Iberostar Waves Paraíso Beach offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Billiards
      • Diving
      • Table tennis
      • Tennis court
      • Golf course (within 3 km)
      • Kids' club
      • Beachfront
      • Private beach area
      • Beauty Services
      • Entertainment staff
      • Fitness/spa locker rooms
      • Spa lounge/relaxation area
      • Spa facilities
      • Nightclub/DJ
      • Body treatments
      • Spa/wellness packages
      • Swimming Pool
      • Full body massage
      • Facial treatments
      • Fitness
      • Beach

    • Room options at Iberostar Waves Paraíso Beach include:

      • Double
      • Single
      • Triple
      • Family

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The nearest beach is just 450 yards from Iberostar Waves Paraíso Beach. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Iberostar Waves Paraíso Beach may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Iberostar Waves Paraíso Beach is from 15:00, and check-out is until 12:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Iberostar Waves Paraíso Beach on this page.