Get the celebrity treatment with world-class service at Hyatt Vivid Grand Island

Located in Cancún, 1.2 km from San Miguelito Beach, Hyatt Vivid Grand Island provides accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The accommodation offers an ATM, a concierge service and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hyatt Vivid Grand Island features certain units with sea views, and each room comes with a balcony. At the accommodation every room is fitted with bed linen and towels. Guests at Hyatt Vivid Grand Island can enjoy a buffet breakfast. Playa Ballenas is 1.4 km from the hotel, while Playa Marlin is 2.8 km away. The nearest airport is Cancún International Airport, 16 km from Hyatt Vivid Grand Island.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Vivid
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
10
Facilities
10
Cleanliness
10
Comfort
8.9
Value for money
9.6
Location
8.6
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • S
    Soo
    United Kingdom United Kingdom
    The hotel is very new clean and comfortable. The staff are especially friendly and helpful. I would like to give special thanks to the front desk staff Roberto and Freida to help me with my luggage storage❤️
  • Ryan
    Switzerland Switzerland
    The staff were extremly friendly! Breakfast was really good!
  • אלכסייצ׳יקוב
    Israel Israel
    המיקום לא רחוק מהים וממרכז הקניות. המלון עצמו מעוצב יפיפה. המסעדות מגוונות. חדרים מרווחים ונקיים. וכמובן כל אנשי צוות המלון היו נפלאים וחייכנים.

Hotel surroundings

Restaurants
6 restaurants on site

  • Aglio
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Modern
  • Galeria International Café
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambiance
      Traditional
  • Le Lys
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Romantic
  • Mediterraneo
    • Cuisine
      Mediterranean
    • Open for
      Dinner
    • Ambiance
      Modern
  • Oishii
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Dalia
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Hyatt Vivid Grand Island
Great facilities! Review score, 10

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Free parking
  • 6 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 - outdoorFree!
  • Adult only
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor
  • Open all year
  • Adult only
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 3 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Hyatt Vivid Grand Island takes special requests - add in the next step!

Check-in

From 15:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa American Express Cash is not accepted Hyatt Vivid Grand Island accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.

· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.

· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hyatt Vivid Grand Island in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

FAQs about Hyatt Vivid Grand Island

  • The prices at Hyatt Vivid Grand Island may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hyatt Vivid Grand Island offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Evening entertainment
    • Fitness
    • Aerobics
    • Full body massage
    • Live music/performance
    • Fitness classes
    • Beach
    • Private beach area
    • Live sport events (broadcast)
    • Yoga classes
    • Public Bath
    • Entertainment staff
    • Swimming Pool
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage

  • Hyatt Vivid Grand Island has 6 restaurants:

    • Aglio
    • Dalia
    • Le Lys
    • Oishii
    • Galeria International Café
    • Mediterraneo

  • Room options at Hyatt Vivid Grand Island include:

    • Suite

  • Hyatt Vivid Grand Island is 6.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hyatt Vivid Grand Island is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hyatt Vivid Grand Island on this page.