Located in Playa del Carmen, Holiday Inn Express & Suites - Playa del Carmen has an outdoor swimming pool, fitness centre and free WiFi. The property is close to several noted attractions, around less than 1 km from Kool Beach Club and around a 2-minute walk from Quinta Alegria Shopping Mall. The property is on downtown. At the hotel, each room includes a desk and a flat-screen TV. Rooms are complete with a private bathroom, while some units also offer a balcony. All rooms will provide guests with a microwave and minibar. Continental breakfast option is available daily at the accommodation. Guests can make use of the business center to work or head for a sightseeing trip organized by the tour desk. Languages spoken at the reception include English and Spanish. ADO International Bus Station is 2.2 km from Holiday Inn Express & Suites - Playa del Carmen, while Playa del Carmen Maritime Terminal is 2.7 km from the property. Cozumel International Airport is 34 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.6
Location
9.4
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • F
    Netherlands Netherlands
    Clean and spacious rooms. The hotel had an amazing location and great facilities.
  • Graziela
    Italy Italy
    Location is perfect! The room size amazing and the bed very comfortable.
  • Kestutis
    United Kingdom United Kingdom
    Very good location, close to the sea and 5th ave. Friendly and helpful staff available 24 hours Good size room Comfortable and spacious roof top area with pool and views Has gym

Hotel surroundings

Facilities of Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Tumble dryer
  • Microwave
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Visual aids: Braille
  • Lower bathroom sink
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • English
  • Spanish
  • French

House rules

Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel offers the following activities / services (charges may apply):

    • Swimming Pool
    • Fitness

  • The nearest beach is just 1,000 yards from Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel is 550 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Guests staying at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental

  • Room options at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel include:

    • Double
    • Twin/Double
    • Suite

  • The prices at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.