Located in Playa del Carmen in the Quintana Roo Region, 100 metres from Quinta Avenida and 200 metres from the beach. HM Playa del Carmen boasts an outdoor pool and terrace. Guests can enjoy the on-site snack bar. All rooms are equipped with a flat-screen TV. Every room comes with a private bathroom fitted with a shower. There are shops at the property. The hotel also offers car hire. ADO International Bus Station is 1 km from HM Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.2 km from the property. Cozumel International Airport is 20 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
or
1 extra-large double bed
1 double bed
and
1 sofa bed
and
1 large double bed
Bedroom :
1 double bed
and
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 double beds
or
1 large double bed
1 extra-large double bed
or
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.3
Location
9.2
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Julia
    Switzerland Switzerland
    Cosy hotel just outside the Main Street but still minutes away on foot to the beach and main shopping area Fairly quiet at night apart from the night bar but doesn’t go past 11pm Beds are comfortable and the rooms are spacious Great breakfast...
  • Steve
    United Kingdom United Kingdom
    Staff were friendly, polite, and helpful. Ground floor oom was clean and tidy with a comfortable bed.
  • Viktoria
    Sweden Sweden
    Good service and location. The cleaners were amazing and the breakfast was very good.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      International
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of HM Playa del Carmen
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Soundproofing
    • Car hire
    • Laptop safe
    • Soundproof rooms
    • Fan
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    Wellness
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Fitness centre
    Languages spoken
    • German
    • English
    • Spanish

    House rules

    HM Playa del Carmen takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash HM Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about HM Playa del Carmen

    • Guests staying at HM Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • HM Playa del Carmen is 600 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at HM Playa del Carmen is from 15:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at HM Playa del Carmen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at HM Playa del Carmen include:

      • Twin/Double
      • Suite
      • Double

    • HM Playa del Carmen has 1 restaurant:

      • Restaurant #1

    • HM Playa del Carmen offers the following activities / services (charges may apply):

      • Fitness centre
      • Snorkelling
      • Diving
      • Fishing
      • Canoeing
      • Bike tours
      • Water sport facilities on site
      • Bicycle rental
      • Tour or class about local culture
      • Horse riding
      • Walking tours
      • Happy hour
      • Swimming Pool

    • The nearest beach is just 400 yards from HM Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.