Located in Amecameca de Juárez, 50 km from Mexico City, Hacienda Panoaya features an outdoor pool, year-round outdoor pool and terrace. The hotel has a hot tub and indoor pool, and guests can enjoy a meal at the restaurant. Free private parking is available on site. Every room includes a flat-screen TV with cable channels. Certain units include a seating area for your convenience. Some units have views of the mountain or lake. Each room includes a private bathroom. For your comfort, you will find free toiletries and a hairdryer. HACIENDA PANOAYA features free WiFi . There is a 24-hour front desk at the property. Tepoztlán is 39 km from Hacienda Panoaya, while Oaxtepec is 33 km from the property. The nearest airport is Benito Juarez International Airport, 52 km from Hacienda Panoaya.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.3
Location
9.2
Free WiFi
8.3
High score for Amecameca de Juárez
Select topics to read reviews:

See what guests loved the most:

  • Daniel
    Germany Germany
    The room was spacious, the checkin and everything around super friendly! It's simple but overall nice !
  • Stanislav
    Czech Republic Czech Republic
    + great location for trips to mountains + plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages, really nice place for chillout with family
  • Alexandre
    Belgium Belgium
    The terrasse and surroundings.. Jean-Michel the (real) girafe. Location not far of volcanoes.

Hotel surroundings

Restaurants
1 restaurant on site

  • El Castillo de los Venados
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly

Facilities of Hacienda Panoaya
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Spa and wellness centre
  • Restaurant
  • Free WiFi
  • Room service
  • Free parking
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • Landmark view
  • Mountain view
  • Pool view
  • Garden view
  • Lake view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Kitchen
  • Dining table
  • Tumble dryer
Room Amenities
  • Socket near the bed
Activities
  • Themed dinner nights
    Additional charge
  • Skiing
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Heating
  • Private entrance
  • Chapel/shrine
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Massage chair
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hacienda Panoaya takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 16 years
Extra bed upon request
MXN 400 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hacienda Panoaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that a charge will be made to the credit card within two hours of booking, once the charge is made the reservation will be confirmed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Panoaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hacienda Panoaya

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hacienda Panoaya include:

    • Twin
    • Suite
    • Double

  • Hacienda Panoaya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Skiing
    • Spa lounge/relaxation area
    • Themed dinner nights
    • Spa facilities
    • Swimming Pool
    • Massage chair

  • Hacienda Panoaya has 1 restaurant:

    • El Castillo de los Venados

  • Hacienda Panoaya is 1.7 miles from the centre of Amecameca de Juárez. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hacienda Panoaya is popular with guests booking family stays.

  • The prices at Hacienda Panoaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hacienda Panoaya is from 15:00, and check-out is until 12:00.

  • Guests staying at Hacienda Panoaya can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental