This San Cristobal hotel is located in Chiapas, Mexico. The hotel offers guest concierge services, with information on area activities and attractions. Hotel Hacienda Don Juan rooms include a private bathroom with shower. The rooms also offer cable TV, decorative chimneys and views of the garden. Guests at the Hotel Don Juan can dine at the Los Alamos, which also features room service. The facility has a laundry service. Please note that the restaurant doesn't have service on Tuesdays. Hotel Hacienda offers guests the use of a large garden. The front desk is open 24-hours for guest assistance.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 extra-large double bed
1 single bed
and
2 double beds
2 single beds
and
1 double bed
3 single beds
and
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
9.0
Comfort
8.8
Value for money
8.7
Location
7.8
Free WiFi
6.5
Low score for San Cristóbal de Las Casas
Select topics to read reviews:

See what guests loved the most:

  • Vincenzo
    Italy Italy
    Cant describe how beautiful this place is. Upon arrival we spent the first 30 minutes taking pictures and videos of every corner. The room was spacious and smelt of winterspice, absolutely delighted. The restaurant has a lovely fireplace they...
  • Jarno
    Belgium Belgium
    Idyllic hotel, garden, and room with a comfortable bed. The location is great as well (short and cheap bus/cab ride). The staff is very friendly. They even provide drinkable water in the room, which is a big plus in San Cristobal. I would stay...
  • Cielo
    Mexico Mexico
    Las instalaciones, decoracion, la magia del lugar. La paz

Hotel surroundings

Restaurants
1 restaurant on site

  • Los Álamos
    • Cuisine
      Mexican
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Hacienda Don Juan
Great facilities! Review score, 8.5

Most popular facilities
  • Free parking
  • Free WiFi
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Breakfast
Outdoors
  • Garden
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Packed lunches
    • Non-smoking rooms
    • Room service
    Wellness
    • Public Bath
    Languages spoken
    • Spanish

    House rules

    Hotel Hacienda Don Juan takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Hotel Hacienda Don Juan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please note safety deposit box is available only at front desk.

    FAQs about Hotel Hacienda Don Juan

    • Hotel Hacienda Don Juan offers the following activities / services (charges may apply):

      • Public Bath

    • Room options at Hotel Hacienda Don Juan include:

      • Double
      • Twin
      • Suite
      • Triple
      • Quadruple

    • Check-in at Hotel Hacienda Don Juan is from 15:00, and check-out is until 12:00.

    • The prices at Hotel Hacienda Don Juan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Hacienda Don Juan has 1 restaurant:

      • Los Álamos

    • Hotel Hacienda Don Juan is 1.6 miles from the centre of San Cristóbal de Las Casas. All distances are measured in straight lines. Actual travel distances may vary.