Gran Hotel Xalapa features an outdoor swimming pool, fitness centre, a garden and shared lounge in Xalapa. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the bar. At the hotel, all rooms are equipped with a balcony. Rooms are complete with a private bathroom equipped with a bath, the units at Gran Hotel Xalapa have a flat-screen TV and air conditioning, and selected rooms here will provide you with a terrace. The rooms feature a wardrobe. The accommodation offers a children's playground. Pescados River is 41 km from Gran Hotel Xalapa, while Lake Walking is 3 km away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
8.2
Comfort
8.2
Value for money
7.8
Location
9.0
Free WiFi
6.4
Low score for Xalapa
Select topics to read reviews:

Guests who stayed here loved

  • Maureen
    United Kingdom United Kingdom
    The friendliness of the staff , the nearness to town and the entertainment in the hotel
  • Berta
    Mexico Mexico
    Breakfast was great, staff are extremely friendly and helpful, great location surrounded by restaurants and close to many services
  • David
    United States United States
    It is a older hotel but in a great location .very good value for the price.
  • Morales
    Mexico Mexico
    El servicio y las instalaciones. La suite junior muy cómoda, muy limpia.
  • Hilda
    Switzerland Switzerland
    Los espacios son amplios y confortables, El personal muy amable La comida del restaurant muy buena
  • Jose
    Mexico Mexico
    El hotel es muy comodo con espacios amplios. El precio y calidad van de la mano además el personal es muy atenta y amable.
  • Alejandra
    Mexico Mexico
    Nice old hotel, it has pretty spacious rooms with good amenities, the staff is friendly and the breakfast buffet is well served
  • Acosta
    Mexico Mexico
    La tranquilidad del hotel y lo verde que se ve es maravilloso a mi familia les encanto y pronto regresaremos, se ve la vista de parte de la ciudad, el volcán, el trato del personal es excelente.
  • Sttephanie
    Mexico Mexico
    las habitaciones amplias y cómodas el wifi llega perfecto el personal muy amable la programación de tv amplio el lugar agradable la música del restaurant al igual que la comida muy rica y rápido
  • Glen
    United States United States
    It is a big property and everything worked well. The staff kept the rooms clean for us daily. The staff are very professional, accommodating, and friendly. The restaurant is very good and convenient for when you have plans and don’t have time to...

Hotel surroundings

Restaurants
1 restaurant on site

  • RESTAURANTE MOCAFETOS
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan

Facilities of Gran Hotel Xalapa

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Fitness centre
  • Family rooms
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Bath
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Evening entertainment
    Additional charge
  • Children's playground
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
Wellness
  • Sun umbrellas
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules
Gran Hotel Xalapa takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Check-out
From 07:00 to 13:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
MXN 160 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Gran Hotel Xalapa

  • Check-in at Gran Hotel Xalapa is from 15:00, and check-out is until 13:30.

  • The prices at Gran Hotel Xalapa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Gran Hotel Xalapa has 1 restaurant:

    • RESTAURANTE MOCAFETOS

  • Room options at Gran Hotel Xalapa include:

    • Double
    • Suite
    • Twin

  • Gran Hotel Xalapa is 800 yards from the centre of Xalapa. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Gran Hotel Xalapa is popular with guests booking family stays.

  • Gran Hotel Xalapa offers the following activities / services (charges may apply):

    • Fitness centre
    • Children's playground
    • Evening entertainment
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.