The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

American

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.5
Location
9.2
Free WiFi
7.4
High score for Tapachula
Select topics to read reviews:

See what guests loved the most:

  • Jeremy
    United Kingdom United Kingdom
    Large comfortable rooms, very comfy beds & pillows, good AC. Bathroom was fine. Central location but no noise from the street. Easy to store bags there after check out while waiting for our bus. 1pm checkout was useful!
  • Inparadise_lost
    Canada Canada
    One of those places that's way bigger on the inside, which is spacious, high-ceilinged and immaculately cared for.by pleasant and dedicated staff. It's given good reviews for a reason. Well-appointed rooms with everything you need and really comfy...
  • Brian
    Mexico Mexico
    The staff in this hotel is beyond amazing. The parking is secure and 247. The facilities are clean beds comfy enough. Not sure I could ask for more. You're not going to get any work done on their wifi but that’s more of an issue with this whole...

Hotel surroundings

Restaurants
1 restaurant on site

  • Hostal del Rey
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Fenix
Great facilities! Review score, 8.3

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Inner courtyard view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Balcony
  • Garden
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Luggage storage
    • Tour desk
    • Currency exchange
    Cleaning services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Laptop safe
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit located on ground floor
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Fenix takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MXN 650 is required on arrival. That's about GBP 30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    MXN 105.93 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Hotel Fenix accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of MXN 650 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Hotel Fenix

    • Room options at Hotel Fenix include:

      • Double
      • Twin

    • The prices at Hotel Fenix may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Fenix is 150 yards from the centre of Tapachula. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Fenix has 1 restaurant:

      • Hostal del Rey

    • Hotel Fenix offers the following activities / services (charges may apply):

      • Check-in at Hotel Fenix is from 14:00, and check-out is until 13:00.

      • Guests staying at Hotel Fenix can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

        Breakfast option(s) include:

        • American
        • À la carte