Get the celebrity treatment with world-class service at Fairmont Heritage Place Mayakoba

Fairmont Heritage Place Mayakoba features an outdoor swimming pool, fitness centre, a garden and terrace in Playa del Carmen. This 5-star hotel offers a kids' club and room service. The accommodation offers a concierge service and valet parking for guests. At the hotel, every room includes a balcony. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and an oven. The units at Fairmont Heritage Place Mayakoba feature air conditioning and a desk. A buffet breakfast is available every morning at the accommodation. Speaking both English and Spanish, staff at the reception can help you plan your stay. ADO International Bus Station is 12 km from Fairmont Heritage Place Mayakoba, while Playa del Carmen Maritime Terminal is 13 km away. The nearest airport is Cozumel International, 44 km from the hotel, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.7)

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 single bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 single bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Bedroom 4:
1 single bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 single bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.7
Comfort
9.7
Value for money
9.1
Location
9.7
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Daniel
    United Arab Emirates United Arab Emirates
    Muy atento a las alergias alimenticias , nuestra mayordomo un encanto se llamaba Monika , muy atenta a todo
  • Maria
    United Kingdom United Kingdom
    Everything was excellent! Specially the staff and Fernanda our concierge that took care of us since before our arrival and after we left, she was truly amazing and made everything smooth and easy for us to enjoy our vacation. I highly recommend her!
  • Hugo
    Brazil Brazil
    Os apartamentos são excelentes, ótima opção pra uma viagem em família

Hotel surroundings

Facilities of Fairmont Heritage Place Mayakoba
Great facilities! Review score, 9.4

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Toilet
  • Hairdryer
  • Bath
  • Shower
Outdoors
  • Private pool
  • Balcony
  • Terrace
  • Garden
Activities
  • Beach
  • Kids' club
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
Food & Drink
  • Bar
  • Tea/Coffee maker
Internet
No internet access available.
Parking
No parking available.
Services
  • Concierge service
  • Babysitting/child services
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • 24-hour security
General
  • Air conditioning
  • Lift
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Fairmont Heritage Place Mayakoba takes special requests - add in the next step!

Check-in

From 16:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Fairmont Heritage Place Mayakoba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that an additional fee of USD $30 per person per night is charged separately.

WiFi is included once resort fee is paid.

Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

FAQs about Fairmont Heritage Place Mayakoba

  • Room options at Fairmont Heritage Place Mayakoba include:

    • Villa

  • Check-in at Fairmont Heritage Place Mayakoba is from 16:00, and check-out is until 11:00.

  • The nearest beach is just 800 yards from Fairmont Heritage Place Mayakoba. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Fairmont Heritage Place Mayakoba may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Fairmont Heritage Place Mayakoba offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Kids' club
    • Beach
    • Swimming Pool

  • Fairmont Heritage Place Mayakoba is 5 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.