Attractively situated in Cancún, Enigmatic Hotel Experience features air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared kitchen and a 24-hour front desk. The accommodation offers entertainment staff and a concierge service. The rooms have a private bathroom, free toiletries and bed linen. An à la carte, continental or American breakfast is available each morning at the property. At the hotel you will find a restaurant serving Mexican and local cuisine. Vegetarian, vegan and gluten-free options can also be requested. Enigmatic Hotel Experience offers a barbecue. Popular points of interest near the accommodation include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. The nearest airport is Cancún International, 18 km from Enigmatic Hotel Experience, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, American

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.3
Comfort
8.3
Value for money
7.9
Location
8.5
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Bas
    Netherlands Netherlands
    It's a perfect location with loads of fun stuff to do. (Maybe) Wouldn't recommend this to persons that don't speak spanish at all since it is very different than Zona Hoteleria. It gives you more of a Mexican vibe though which we really liked!
  • Maria
    United Kingdom United Kingdom
    We just needed something quick to stay after our long flight to Cancun. The place exceeded our medium expectations. Spacious room, simple but nice interior. A lot of amenities (such as a kitchen, working space - which worked very well for me as I...
  • Stevie-jayne
    United Kingdom United Kingdom
    I liked the decor and the places to sit and chill outside. It was so good value for money. The staff were incredibly helpful and friendly. Location was good as well :)

Hotel surroundings

Restaurants
1 restaurant on site

  • Chalino
    • Cuisine
      Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Enigmatic Hotel Experience

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Daily housekeeping
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Garden
Kitchen
  • Shared kitchen
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
  • Entertainment staff
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
Food & Drink
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
    Services
    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Concierge service
    • Luggage storage
    • Car hire
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    Safety & security
    • Key card access
    General
    • Adult only
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • Open all year
    • Adult only
    • Sun loungers or beach chairs
    Wellness
    • Sun loungers or beach chairs
    Languages spoken
    • English
    • Spanish

    House rules

    Enigmatic Hotel Experience takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 01:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Enigmatic Hotel Experience accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    FAQs about Enigmatic Hotel Experience

    • Enigmatic Hotel Experience is 0.7 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Enigmatic Hotel Experience offers the following activities / services (charges may apply):

      • Snorkelling
      • Diving
      • Bike tours
      • Entertainment staff
      • Swimming Pool
      • Bicycle rental

    • Check-in at Enigmatic Hotel Experience is from 15:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Room options at Enigmatic Hotel Experience include:

      • Double

    • Enigmatic Hotel Experience has 1 restaurant:

      • Chalino

    • The prices at Enigmatic Hotel Experience may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.