El Roble Hotel is located in Bacalar. The hotel provides both free WiFi and free private parking. At the hotel, each room is fitted with a wardrobe. Complete with a private bathroom equipped with a shower and free toiletries, guest rooms at El Roble Hotel have a flat-screen TV and air conditioning, and selected rooms come with a terrace. The units include a safety deposit box. Languages spoken at the 24-hour front desk include English and Spanish. The nearest airport is Chetumal International Airport, 33 km from the accommodation.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 extra-large double bed
1 single bed
and
2 large double beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.9
Location
8.3
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Laura
    Belgium Belgium
    Very clean and spacious room, very professional and available staff, 15/20 min walking distance from the center
  • Amanda
    United States United States
    A bit of a walk to downtown but reasonably priced so worth the walk.
  • Artemisia
    United Kingdom United Kingdom
    Lovely little b&b, very well looked after (both the rooms and common spaces). The staff were super welcoming, helpful and attentive - they ordered taxis, organised a low cost laundry service and looked after our bags in the lobby (free of charge)...

Hotel surroundings

Facilities of El Roble Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Trouser press
  • Private check-in/check-out
  • Luggage storage
  • Wake-up service
  • Tour desk
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/marble floor
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
Accessibility
  • Higher level toilet
Languages spoken
  • English
  • Spanish

House rules

El Roble Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash El Roble Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Roble Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.

FAQs about El Roble Hotel

  • Room options at El Roble Hotel include:

    • Double
    • Twin
    • Triple

  • El Roble Hotel offers the following activities / services (charges may apply):

    • Bicycle rental

  • El Roble Hotel is 0.7 miles from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at El Roble Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at El Roble Hotel is from 14:00, and check-out is until 12:30.