Conveniently located in the centre of Puebla, El Encanto offers air-conditioned rooms, a terrace, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the bar. At the hotel, all rooms have a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box, while selected rooms also offer a balcony and others also have city views. All guest rooms will provide guests with a minibar. Popular points of interest near El Encanto include Biblioteca Palafoxiana, Puebla Convention Centre and Amparo Museum. The nearest airport is Hermanos Serdán International Airport, 23 km from the accommodation.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.8
Comfort
8.5
Value for money
8.3
Location
9.4
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Mindaugas
    Lithuania Lithuania
    Great location, cozy, authentic interior, big room.
  • Christian
    Switzerland Switzerland
    Only derails which are not important. Internet in the room could be better
  • T
    Tyler
    Mexico Mexico
    Great room with bathtub and a view of the cathedral

Hotel surroundings

Restaurants
1 restaurant on site

  • El Encanto
    • Cuisine
      Mexican
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional • Modern

Facilities of El Encanto
Great facilities! Review score, 8.2

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Themed dinner nights
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
  • Valet parking
  • Parking garage
Services
  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • Tour desk
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Laptop safe
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Iron
Wellness
  • Spa and wellness centre
    Additional charge
Languages spoken
  • Spanish

House rules

El Encanto takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted El Encanto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Encanto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about El Encanto

  • El Encanto has 1 restaurant:

    • El Encanto

  • The prices at El Encanto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • El Encanto is 150 yards from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • El Encanto offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Themed dinner nights

  • Yes, El Encanto is popular with guests booking family stays.

  • Check-in at El Encanto is from 15:00, and check-out is until 12:00.

  • Room options at El Encanto include:

    • Double
    • Suite