This hotel is located in Playa del Carmen, 50 kilometers from Cancun International Airport. It features a solarium and guest rooms include a refrigerator. Each air conditioned room at the Hotel Coco Rio "City Center" includes a safe and cable TV. Coco Rio Hotel is conveniently located near Fifth Avenue where guests will find shopping centers, entertainment and restaurants.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast info

Continental


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.3
Comfort
8.4
Value for money
8.5
Location
9.2
Free WiFi
6.4
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Marco
    Italy Italy
    Very fantastic hotel , perfect position in the centre but silent during the night ! I would like to report about Marita and Aracelis, that helped us a lot during our permanence , very professional
  • Lucia
    Slovakia Slovakia
    - strong wifi - comfortable mattress - location (right next to 5th Ave) - you can use the pool that is at the breakfast place
  • Irena
    United Kingdom United Kingdom
    I loved the central location of the hotel despite the entrance being through the middle of a restaurant which I found a little unusuall but it was like stepping into a secret garden from the loud street noise into this magical world and a secret...

Hotel surroundings

Facilities of Hotel Coco Rio "City Center"

Most popular facilities
  • Free WiFi
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish

House rules

Hotel Coco Rio "City Center" takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 55 is required on arrival. That's about GBP 43. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Hotel Coco Rio "City Center" accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the included breakfast is taken two blocks from the hotel, in a hotel part of the BFH chain (Hacienda Paradise).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Coco Rio "City Center" in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$55 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hotel Coco Rio "City Center"

  • The prices at Hotel Coco Rio "City Center" may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Coco Rio "City Center" can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental

  • Hotel Coco Rio "City Center" offers the following activities / services (charges may apply):

    • Golf course (within 3 km)

  • Check-in at Hotel Coco Rio "City Center" is from 15:00, and check-out is until 12:00.

  • Room options at Hotel Coco Rio "City Center" include:

    • Double
    • Quadruple

  • Hotel Coco Rio "City Center" is 950 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.